Cloud Contact Center Architect

Job DescriptionOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and...

Job Description We are seeking a highly skilledContact Center Senior Specialistto provideoperational supportfor ourGenesys Cloud CX /Nice Cx One /Webex CCenvironment The ideal candidate will be responsible for ensuring the stability, performance, and continuous improvement of our cloud-based contact center platform This role involves troubleshooting...

Expert Telephony and Contact Center Professional SoughtJob Summary:This is an exciting opportunity to join our organization as a highly skilled telephony and contact center professional. We are seeking an experienced individual to provide senior-level expertise in Genesys OnPrem and Amazon Connect.Key Responsibilities:Provide subject matter expertise on...

About our clientA leading BPSJob Title Solutions Consultant Manager Contact CenterLocation Pune Gurgaon BangaloreThe candidate will be required to contribute actively in the pre-sales cycle by Delivering research analysis focused on leading trends in the Business Process Outsourcing space for Contact Center Clients Identifying problem statements ...

About the JobWe are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

Job DescriptionPerform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network Log and track faults for voice customers and provide progress update reports until resolution Liaise with next level for...

10+ years of exp in contact center and hospitality industryLead, manage and monitor Sales, Stakeholder Management and Contact Centre Managing outbound, inbound and enrolment operationsStakeholder managementContact center management

We have a wide variety of career opportunities around the world xe2x80x94 come find yours Contact CentersContact Centers assist customers with travel concerns administer refunds handle flight recovery conduct quality assurance checks and more Find your future at United Were reinventing what our industry looks like and what an airline can be from the...

Job DescriptionCompany DescriptionTekrosta Cloud Private Limited is a provider of powerful cloud solutions with scalability and agility for businesses in their journey towards exponential growth. The company specializes in implementing industry-specific solutions to support organizations in achieving their go-to-market strategies.Role DescriptionThis is a...

Position Title:Cloud Solution ArchitectPosition Type:Regular - Full-TimePosition Location:GurgaonGrade:Grade 06Requisition ID:33205Job PurposeAs a Cloud Solution Architect, you'll drive the success of our IT Architecture program through your design expertise and consultative approach. You'll collaborate with stakeholders to understand their technical...