Exceutive Manager@Gurugram- COntact center

About the JobWe are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

About our clientA leading BPSJob Title Solutions Consultant Manager Contact CenterLocation Pune Gurgaon BangaloreThe candidate will be required to contribute actively in the pre-sales cycle by Delivering research analysis focused on leading trends in the Business Process Outsourcing space for Contact Center Clients Identifying problem statements ...

Company DescriptionIncorporated in 1993, Frankfinn Aviation Services Pvt. Limited has pioneered Soft Skills training in India across industries such as Aviation, Hospitality, Travel, and Customer Service, transforming countless careers. Frankfinn is an approved training partner of NSDC & THSC, and has a unique tie-up with Air India for its 'In-Flight...

Job DescriptionPerform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network Log and track faults for voice customers and provide progress update reports until resolution Liaise with next level for...

Solutions Architect RoleWe are seeking a skilled Solutions Architect to spearhead the design and development of cloud-based contact center solutions.Main Responsibilities:Support solution design and deliveryCollaborate with stakeholders to create innovative cloud-based contact center solutionsContribute to key areas such as Product Development, Data &...

Company DescriptionIAS Medicare provides a range of medical treatments including IVF treatment, egg and sperm donation, obstetrics & gynecology, joint replacement surgery, cardiac surgery, orthopedics, and laparoscopic surgery. Located in Gurgaon, India, IAS Medicare is dedicated to offering quality healthcare services to its patients.Role DescriptionThis is...

We are inviting applications for the role of Manager, Work Force Management (WFM)Location-GurugramResponsibilities•       Will act as a liaison between the GCC and Site WFM teams.•       Communication and Presentations Skills: Should be able to communicate well with the clients and be able to present data post analysis•     ...

Expert Telephony and Contact Center Professional SoughtJob Summary:This is an exciting opportunity to join our organization as a highly skilled telephony and contact center professional. We are seeking an experienced individual to provide senior-level expertise in Genesys OnPrem and Amazon Connect.Key Responsibilities:Provide subject matter expertise on...

Job Description We are seeking a highly skilledContact Center Senior Specialistto provideoperational supportfor ourGenesys Cloud CX /Nice Cx One /Webex CCenvironment The ideal candidate will be responsible for ensuring the stability, performance, and continuous improvement of our cloud-based contact center platform This role involves troubleshooting...

A babysitter wanted in Gurugram for 1 child, babysitting in Gurugram. Our family is looking for a trustworthy babysitter who can take care of our 1 year old. We need a babysitter who is comfortable with some chores. Feel free to contact me to make an appointment for an introductory meeting.