Property Branch Leader

4 days ago

Alwar, Rajasthan, India beBeeLeadership Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Property Branch Manager

We're seeking a seasoned and dynamic leader to oversee operations, strategy execution, and team management at the branch level.

This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business targets across our properties.

Key Responsibilities:

Strategic and Operational Leadership

  • Develop and execute branch-level operational strategies in alignment with company vision and goals.
  • Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
  • Monitor branch performance metrics and implement improvements to achieve business objectives.

Team Management

  • Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.
  • Foster a culture of collaboration, accountability, and high performance.
  • Identify training needs and organize capacity-building initiatives to enhance team capabilities.

Guest Experience

  • Ensure exceptional guest experiences by upholding our service standards and addressing feedback proactively.
  • Handle escalated guest concerns and resolve issues to maintain brand reputation.

Vendor and Stakeholder Management

  • Manage relationships with key vendors and service providers to ensure timely and cost-effective service delivery.
  • Coordinate with internal and external stakeholders to streamline operations and resolve bottlenecks.

Budget and Financial Management

  • Oversee property budgets, monitor expenditures, and ensure adherence to financial plans.
  • Identify cost-saving opportunities without compromising on quality or guest satisfaction.

Compliance and Standards

  • Ensure all branch operations comply with company policies, local regulations, and safety standards.
  • Conduct regular audits to maintain quality and operational consistency across properties.

Business Growth and Development

  • Identify opportunities for improving property performance and guest occupancy rates.
  • Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.

Qualifications and Requirements:

We're looking for someone with 4-5 years of experience in hospitality management, particularly in multi-property or branch-level operations.

Strong leadership and team management skills are essential, as well as excellent problem-solving, decision-making, and conflict-resolution abilities.

A bachelor's or master's degree in Hospitality Management, Business Administration, or a related field is preferred.

What We Offer:

We provide a competitive salary package with Performance Linked Incentives (PLI).

Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).

We offer complimentary accommodation at the property and opportunities to work with a growing organization.

Exposure to operations across pan-India properties and involvement in strategic decision-making make this a unique opportunity for growth and development.

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