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Branch Operations Leader

2 weeks ago

Alwar, Rajasthan, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Branch Operations Leader

We are seeking a skilled and strategic Branch Operations Leader to oversee the daily management of our branches. As a key team member, you will be responsible for ensuring the smooth operation of our locations, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Oversight of branch operations, including fleet management, sales, finances, HR, and administration.
  • Maintenance of quality of service, customer satisfaction, and effective service recovery.
  • Integration of all functions and services at the location level.
  • Implementation of systems for efficient branch operations and monitoring of operational efficiency.
  • Crisis management and maintenance of positive relationships with clients, suppliers, and stakeholders.

Requirements:

  • A minimum of 10-15 years of experience in the trade, with 5-7 years as a branch head in a reputable car rental company.
  • A graduate or hotel management degree; an MBA in marketing or finance is preferred.
  • Strong leadership and people management skills, commercial acumen, resource control, and administration expertise.
  • System orientation, market knowledge, industry knowledge, and ability to work in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.