
Global Customer Interaction Specialist
4 days ago
Job Description:
We are seeking a skilled and experienced customer support professional to join our team. As an International Customer Support Executive, you will be responsible for providing exceptional support to our customers through email, chat, and non-voice processes.
The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and experience in handling multiple tasks simultaneously.
Key Responsibilities:
- Resolve customer queries and concerns through email, chat, and non-voice processes.
- Handle multiple chats simultaneously while maintaining accuracy and efficiency in resolving issues promptly.
- Collaborate with internal teams to escalate complex cases or provide additional assistance when needed.
Requirements:
- 0-2 years of experience in a similar role (customer support/chat process).
- Strong communication skills for effective written correspondence with customers.
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
Benefits:
- Rotational Night Shift schedule to ensure adequate rest and work-life balance.
- Opportunity to work with a diverse team of professionals and develop new skills.
Additional Information:
- This is a walk-in interview only (no online option).
- Please carry your updated resume and a valid ID proof.
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