Customer Experience Specialist

5 days ago

Bellary, Karnataka, India beBeeCareer Full time ₹ 14,92,000 - ₹ 18,20,000

Job Title: Customer Success Intern

This internship provides a unique opportunity to work in a dynamic environment, supporting candidates throughout their journey.

As a crucial role, you will play a vital part in managing candidate communications, verifying documentation, and ensuring all candidate interactions are handled with professionalism and empathy.

  • You take initiative, make decisions, and tackle challenges proactively.
  • You communicate with clarity, professionalism, and empathy.
  • You have a keen eye for detail and excel at solving problems.
  • You are comfortable with Google Sheets and eager to learn new software tools.
  • You collaborate enthusiastically and are always eager to learn and grow.

This is a full-time internship opportunity so expect to work for 9 hours including 1 hour of break and you should be available for a minimum duration of 9 months.

We offer a comprehensive benefits package, including health insurance, unlimited free tele-doctor consultations, remote work setup, engagement points for recognitions, and opportunities for growth and development.

About This Role

In this role, you will be responsible for:

  • Managing candidate communications and verifying documentation
  • Ensuring all candidate interactions are handled with professionalism and empathy
  • Solving problems and providing support to candidates
  • Collaborating with cross-functional teams to address candidate needs
  • Creatingsupport documentation to streamline common and recurring questions

Requirements

  • Proactive problem-solver with excellent communication skills
  • Comfortable working in a fast-paced environment
  • Ability to collaborate with cross-functional teams
  • Proficient in Google Sheets and other software tools
  • Strong attention to detail and organizational skills

Benefits

  • Comprehensive health insurance package
  • Unlimited free tele-doctor consultations
  • Remote work setup
  • Engagement points for recognitions
  • Opportunities for growth and development

Other Information

  • Full-time internship opportunity
  • Minimum duration of 9 months
  • 9 hours per week, including 1 hour of break

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