Senior Cloud Architect Position Open

1 week ago

Nashik, Maharashtra, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 25,00,000
ServiceNow Solution Architect

This role is perfect for someone who enjoys designing and developing solutions using the ServiceNow platform.

Key Responsibilities:
  • Engage with stakeholders to understand user stories and determine requirements.
  • Design and develop solutions after conducting thorough analysis and hand them over to the development team for implementation.
  • Provide guidance on configuration vs customization, focusing on solutions that remain close to out-of-box functionality as possible.
  • Customize and develop ServiceNow applications and support rollout of new applications and modules.
  • Configure Application UIs and Workflows.
  • Demonstrate understanding of application modules including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.
  • Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices and have a high focus on impact to instance performance.
  • Collaborate with other ServiceNow administrators and developers to develop effectively with a global focus.
  • Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets.
  • Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate.
  • Ensure that configuration is consistent across development, testing, and production environments.
Required Skills and Qualifications:
  • 6+ years of experience working in a design and development role for a ServiceNow Platform.
  • 2+ years of experience as a ServiceNow administrator.
  • Experience in transitioning technology from locally focused to centralized technology service organization.
  • Experience with ITSM functions and modules within ServiceNow.
  • Understanding of RESTful Web Service and APIs.
  • IT and Security management best practice (ITIL, COBIT, ISO standards).
  • Experience developing workflows and supporting service technology teams.
  • Experience in developing solutions in JavaScript and GlideRecord.
Preferred Certifications:
  • ITIL Foundations Certification.
  • ServiceNow Developer Certification(s).
Essential Skills:
  • Conceptual skills.
  • Ability to articulate and document the desired business outcome.
  • Ability to remove ambiguity from requirements.
  • Service orientation with a focus on quality and customer satisfaction.
  • Unit and regression testing to strive for first time right deployments.
  • Troubleshooting and Diagnostics.
  • Communication skills (verbal and written).
Education Qualification:

Bachelors degree required.

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