Service Leadership Manager

3 days ago


Chennai, Tamil Nadu, India beBeeCustomer Full time ₹ 9,87,654 - ₹ 12,34,567
About the Role

As a full-time, on-site Customer Service Manager located in Bengaluru, you will be responsible for managing a team of customer service representatives. Your primary focus will be on ensuring customer satisfaction and resolving customer issues.

This role involves day-to-day tasks such as monitoring performance, developing support strategies, handling escalations, and improving service processes to drive business growth and employee engagement.

  • Key Responsibilities:
  • Lead a team of customer service representatives to deliver exceptional customer experiences
  • Develop and implement effective support strategies to address customer concerns
  • Maintain accurate records and reports to track team performance
  • Foster a positive work environment that encourages collaboration and open communication
  • Work closely with cross-functional teams to align customer support goals with business objectives
Requirements
  • Skill Requirements:
  • Proven experience in customer service management, preferably in a fast-paced industry
  • Strong analytical skills to analyze customer feedback and improve processes
  • Excellent leadership and team management skills to motivate and develop a high-performing team
  • Effective written and verbal communication skills to engage customers and stakeholders
  • Ability to work on-site in Bengaluru and travel occasionally (if required)
Benefits

This role offers an exciting opportunity to work with a dynamic team, develop your leadership skills, and make a meaningful impact on customer satisfaction. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.

About Us

We are a global relocation company that has been revolutionizing employee relocations across 16,000+ pin codes with advanced technology and customized solutions.



  • Chennai, Tamil Nadu, India beBee[SalesServiceManager Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Sales & Service ManagerJob Description:We are seeking a professional with proven sales leadership expertise to drive sales team performance and deliver exceptional customer service. The ideal candidate will be responsible for managing daily sales operations, ensuring individual and team targets are met.The successful candidate will provide...

  • Leadership Manager

    2 weeks ago


    Chennai, Tamil Nadu, India beBeeManagement Full time

    Job SummaryWe are seeking an experienced Leadership Manager to lead and grow our existing team. As a key member of our organization, you will be responsible for managing and developing the skills of your team members.Key Responsibilities:Manage and grow the existing teamRecruit and develop Sales Officers to achieve desired productivityMonitor and control...


  • Chennai, Tamil Nadu, India beBeeStrategic Full time ₹ 1,74,08,000 - ₹ 2,54,44,000

    Job OverviewThis role serves as the strategic lead for managed services projects, ensuring alignment of staffing operations with business priorities and growth objectives.Act as the primary point of contact for Practice Groups, Operating Groups, and People & Culture, and engage business leaders to identify and structure global delivery needs within Managed...


  • Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Process Leadership ManagerJob Description:We are seeking a dynamic and experienced professional to lead our process operations. This role requires strong leadership skills, analytical thinking, and the ability to drive performance in a fast-paced environment.The ideal candidate will have proven experience in managing large-scale operations (100+...


  • Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Network Operations Leadership OpportunityWe are seeking an experienced leader to oversee the strategic direction and operational efficiency of our network operations team based in Chennai, India.Key Responsibilities:Develop and implement network operation strategies that align with business goalsLead a high-performing team to achieve exceptional service...


  • Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Job Title: Team Leadership ManagerJob Description:The ideal candidate for this role will have extensive experience in sales leadership, with a proven track record of delivering results. The successful applicant will be responsible for leading a team of sales managers and advisors to achieve sales targets across the entire product range within agreed...

  • Program Associate

    7 days ago


    Chennai, Tamil Nadu, India Enabling Leadership Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Requires intra-city travel to EL schoolsRequires conducting classes in under-resourced schools in all weather conditionsAttending EL training is non-negotiable. The dates for the same will be communicated during the selection process.Respect and sensitivity towards the schools and children EL works withSensitivity in working with multiple cultures and...


  • Chennai, Tamil Nadu, India beBeeCustomer Service Full time ₹ 18,000 - ₹ 20,000

    Job Title: Front Office Coordinator">Job Summary:","We are seeking a highly organized and detail-oriented Front Office Coordinator to support our team in delivering exceptional services. As a key member of our operations team, you will be responsible for managing administrative tasks, coordinating office operations, and providing excellent customer...


  • Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Candidates for this senior leadership role should possess a strong educational background and approximately 20-25 years of experience in managing overall container liner shipping agency operations.Key ResponsibilitiesOptimize revenue and market share through effective commercial activities managementDevelop strategic business plans and collaborate with key...


  • Chennai, Tamil Nadu, India beBeeAccountant Full time ₹ 1,75,12,000 - ₹ 2,13,04,000

    Seeking a seasoned Leadership Professional with 5-7 years of experience to lead planning, risk assessments, testing, and completion of Engagements.Our organization is seeking a highly skilled professional to oversee medium and complex engagements as the lead person. The ideal candidate will have expertise in US GAAP general accounting and financial statement...