
Executive Leadership
3 days ago
Job Title: Sales & Service Manager
Job Description:
We are seeking a professional with proven sales leadership expertise to drive sales team performance and deliver exceptional customer service. The ideal candidate will be responsible for managing daily sales operations, ensuring individual and team targets are met.
The successful candidate will provide coaching, mentoring, and feedback to enhance consultant performance and skills. They will also monitor, track, and report consultant KPIs, prepare appraisal reports, and submit performance updates to senior management.
Additional responsibilities include designing Performance Improvement Plans for underperforming team members, preparing and sharing weekly, monthly, and quarterly performance reports with management, and creating and maintaining SOPs, guidelines, and best practices for the sales and service team.
Key Responsibilities:
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