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Operations Support Specialist
2 weeks ago
Job Title: Operations Support Specialist - Market Solutions
This role is ideal for a seasoned professional with 9-12 years of experience in delivering high-level support to business users directly. The successful candidate will possess hands-on expertise in SQL, Unix, VB, Powerquery, and Python, as well as experience with monitoring and job scheduling tools like Control-M.
- Directly support business users at the L2 level.
- Develop and maintain strong technical skills in SQL, Unix, VB, Powerquery, and Python.
- Utilize experience in monitoring and job scheduling tools like Control-M.
- Demonstrate proficiency in basic support processes such as incident management.
- Leverage working experience with ServiceNow or similar tools.
Requirements:
- Effective written and verbal communication skills.
- Highly motivated with strong accountability standards.
- Regulatory reporting experience is a valuable asset.
Benefits: This position offers a unique opportunity for career growth and development in a dynamic environment.
Key Responsibilities:
The successful candidate will be responsible for:
- Providing direct support to business users at the L2 level.
- Maintaining and improving technical skills in SQL, Unix, VB, Powerquery, and Python.
- Developing and implementing effective solutions using monitoring and job scheduling tools like Control-M.