Support Specialist

21 hours ago

Varanasi, Uttar Pradesh, India beBeeCandidate Full time ₹ 21,000 - ₹ 8,00,000
Job Role: Candidate Support Specialist

The candidate support specialist will play a crucial role in managing candidate communications, verifying documentation and ensuring that all candidate interactions are handled with professionalism and empathy.

This is an excellent opportunity to develop your skills in customer support and candidate management, working closely with our team to deliver exceptional results.

We are looking for someone who can work independently and as part of a team, providing strong written and verbal communication skills, basic understanding of customer support and/or candidate management, strong organizational skills and attention to detail.

  • Responsibilities:
  • Manage candidate communications, responding to inquiries and resolving issues via email or chat.
  • Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • Educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
  • Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.
Requirements
  • Skill Requirements:
  • Strong written and verbal communication skills.
  • Basic understanding of customer support and/or candidate management.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
About this Opportunity

We are committed to delivering exceptional candidate experiences, and we need someone with a passion for customer support and candidate management to join our team. As a candidate support specialist, you will have the opportunity to develop your skills and make a real impact.

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