Cloud Support Specialist

2 days ago

Varanasi, Uttar Pradesh, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Title: Cloud Support Specialist

Job Description:

Inspire Brands is a leading company in the restaurant industry, driving digital transformation and operational efficiency. Our technology hub, located in Hyderabad, India, is at the forefront of innovation and product development for our organization and its distinct brands.

We are seeking a highly skilled Cloud Support Specialist to join our team. The ideal candidate will have a strong background in cloud computing, with expertise in Azure and Kubernetes.

The successful candidate will be responsible for providing primary operational support for multiple large-scale software applications, employing deep troubleshooting skills to improve availability, performance, and security. They will also create dashboards and alerts for monitoring the platform, define key metrics and service level indicators, and ensure relevant metric data is collected to create actionable alerts for the responsible teams.

Additional responsibilities include automating toil by building software and automation for seamless application deployment and third-party tool integration, analyzing major incidents, and working towards permanent fixes in collaboration with other teams.

The successful candidate will have a strong understanding of cloud technologies, including containers, Kubernetes, and Helm. They will also have proficiency in monitoring, APM, and profiling tools such as Splunk, Prometheus, and Grafana.

Required Skills and Qualifications:
  • 4-year degree in computer science, information technology, or related field
  • Minimum 5 years of experience as a production support role supporting large-scale SAAS production B2C or B2B cloud platforms
  • Hands-on problem-solving and troubleshooting skills
  • Strong communication skills and ability to explain technical concepts clearly
  • Proficiency in Azure cloud experience, particularly with AKS, API management, Service Bus, Azure Functions
Benefits:

As a Cloud Support Specialist, you will be part of a dynamic team that is passionate about innovation and excellence. You will have the opportunity to work on cutting-edge projects, collaborate with cross-functional teams, and contribute to the growth and success of our organization.

Additionally, you will enjoy a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

Equal Employment Opportunity Policy:

Inspire Brands Inc. is an equal employment opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees and applicants for employment.

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