Account Relationship Specialist
1 week ago
About OYO
OYO, also known as Oyo Homes & Hotels, is a leading Indian hotel chain. We are the world's third-largest and fastest-growing hospitality chain of leased and franchised hotels, homes, and living spaces.
We Seek Dynamic Individuals
At ATemps Services Pvt. Ltd., we are looking for dynamic individuals with a strong customer-focus to help us become the most-loved hotel brand in the world.
Job Overview
We need a skilled Account Relationship Specialist to build healthy relationships with hotel owners.
Your primary goal will be to deliver good hotel ownership and customer experience.
You will act as a point of contact for hotel owners for operations support & escalations.
Key Responsibilities:
- Build and maintain strong relationships with clients, understanding their needs and providing excellent customer service.
- Serve as the primary point of contact for clients, addressing any questions or concerns and ensuring client satisfaction.
- Identify new business opportunities and generate leads through effective networking and prospecting.
- Collaborate with internal teams to develop and implement strategies to meet client objectives.
- Keep up-to-date with industry trends and market conditions to provide clients with valuable insights and recommendations.
Requirements:
- 1-3 years of experience in a relationship management or similar role.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong project management skills, with the ability to prioritize and manage multiple clients and tasks simultaneously.
- Proven track record in customer relationship management (CRM), with the ability to build and maintain strong relationships.
- Excellent communication skills, both verbal and written, with the ability to effectively communicate with clients and internal teams.
Salary: ₹ 8 lakhs - ₹ 12 lakhs per annum
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