Career Opportunity: Enhance Candidate Experience

1 week ago

Nagpur, Maharashtra, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 48,00,000

Job Overview

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As a Customer Success Intern, you will play a pivotal role in managing candidate interactions, verifying documentation, and ensuring professionalism and empathy are at the forefront of all communications. Your role will be a unique blend of customer support and candidate outreach, focusing on resolving issues and enhancing the overall candidate experience.

", "The internship involves managing candidate communications, reviewing documents, educating candidates on the documentation process, documenting candidate interactions and feedback, collaborating with cross-functional teams, creating support documentation, and assisting Candidate Success Managers with tasks such as updating candidate information and informing internal teams of any escalated issues.", "Required Skills and Qualifications", "To excel in this role, you must have strong written and verbal communication skills, basic understanding of customer support and/or candidate management, ability to work independently and as part of a team, strong organizational skills, attention to detail, tech-savviness, and the ability to take initiative.", "Benefits", "This full-time internship opportunity includes working 9 hours including 1 hour of break, and you should be available for a minimum duration of 9 months. The shift structure involves working 6 days a week, Monday-Saturday, with the possibility of night shifts or Sundays, and overtime pay as per company policy.",

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