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Process Excellence Manager

4 weeks ago

Bengaluru, Karnataka, India The Cigna Group Full time

Process Engineer and Program Manager

We are seeking a highly skilled and motivated individual to join our team in a dual role that combines process engineering and project management expertise.

Key Responsibilities:

Process Design and Optimization

  • Identify improvement opportunities in current manufacturing or operational processes.
  • Design, develop, and implement new processes to enhance efficiency, quality, and productivity.
  • Validate improvements using statistical methods and process simulations to ensure process reliability.
  • Support the creation and review of process maps.

Continuous Improvement

Lead company-wide initiatives using Lean, Six Sigma, and other methodologies to drive continuous process improvement.

Train and mentor team members on best practices and process improvement techniques.

Monitor process performance metrics and implement corrective actions as needed.

Project Planning and Execution

Support project scope, objectives, and deliverables definition.

Develop detailed project plans and coordinate cross-functional teams.

Stakeholder Communication

Act as the primary point of contact for stakeholders, providing regular updates on progress, risks, and issues.

Facilitate meetings, presentations, and status reviews with internal and external stakeholders.

Risk Management

Track and monitor risk registers to ensure compliance with regulations and company policies.

Performance Tracking and Reporting

Develop and track key performance indicators to measure project success.

Prepare and present project status reports to senior management.