Customer Experience Representative

3 days ago


Kota, Rajasthan, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000
Job Description:

This role offers an exceptional opportunity to provide outstanding customer satisfaction in a large-scale housing project. As the first point of contact for customers, you will be responsible for delivering prompt and accurate responses to their inquiries, resolving issues efficiently, and maintaining high levels of customer service.

You will collaborate closely with the sales team to ensure seamless support throughout the sales process, leveraging CRM software to track customer interactions, document inquiries, and generate reports. Your analytical mindset will enable you to analyze customer data to identify patterns, trends, and opportunities for improvement.

To succeed in this position, you should possess a bachelor's degree in a relevant field or equivalent experience. Proven experience in customer service or CRM roles, preferably in the real estate or housing industry, is essential. Excellent verbal and written communication skills in English are required.

Key Responsibilities:

  • Handle customer inquiries and provide prompt and accurate responses
  • Maintain high levels of customer service by demonstrating empathy, professionalism, and a customer-centric approach
  • Collaborate with the sales team to provide seamless support throughout the sales process
  • Utilize CRM software to track customer interactions, document inquiries, and generate reports
  • Analyze customer data to identify patterns, trends, and opportunities for improvement

Work Timings: Monday to Saturday, 9:30 am to 6:30 pm.
Benefits include a competitive salary, opportunities for growth and development, and a dynamic work environment.



  • Kota, Rajasthan, India beBeecustomerSupport Full time ₹ 55,00,000 - ₹ 85,00,000

    Job Overview: We are seeking a talented professional to fill the role of Customer Service Representative. This position will involve providing exceptional customer support and ensuring that our customers receive the highest level of service.",


  • Kota, Rajasthan, India beBeeCustomerService Full time ₹ 7,00,000 - ₹ 9,00,000

    Job Description">We are seeking a highly skilled Customer Service Representative to manage daily customer requests and provide exceptional support across multiple channels.Key Responsibilities:Manage daily customer requests through a shared mailbox and provide member support across various platforms.Ensure customer satisfaction by addressing complaints and...


  • Kota, Rajasthan, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Customer Support Team LeadWe are seeking an experienced professional to lead our customer support team. The ideal candidate will have a minimum of 8-10 years of experience in a customer support or service role, with at least 5 years of experience in a leadership or supervisory position.About the Role:Manage and direct a team of customer support...


  • Kota, Rajasthan, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Experience & Sales SpecialistThis role is ideal for individuals who excel in delivering exceptional customer experiences and driving sales growth.Develop and maintain strong relationships with clients to ensure repeat business and positive referrals.Work closely with the sales team to identify opportunities and implement strategies to meet sales...


  • Kota, Rajasthan, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 45,00,000

    Customer Service RepresentativeWe are looking for a skilled professional to fill this customer service representative position. The ideal candidate will be responsible for ensuring a positive customer experience, handling customer inquiries and resolving issues effectively.Key Responsibilities:Provide exceptional customer service via phone, email, and chat...


  • Kota, Rajasthan, India beBeeCustomerExperience Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Customer Experience SpecialistWe are seeking a highly skilled Customer Experience Specialist to join our team. This role will be responsible for analyzing customer feedback and developing strategies to improve the overall customer experience.Key Responsibilities:Analyze customer feedback from various sources, including surveys and social media.Develop and...


  • Kota, Rajasthan, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 80,00,000

    As a key member of our team, you will play a pivotal role in delivering exceptional customer experiences that exceed expectations. Your primary responsibility will be to serve as the voice of our brand, ensuring that every interaction with customers is handled professionally and empathetically.Key responsibilities include:Confirming customer addresses...


  • Kota, Rajasthan, India beBeeCustomer Full time ₹ 6,80,400 - ₹ 10,92,000

    Job DescriptionAs a Customer Experience Specialist, you will be responsible for delivering exceptional service to our customers. Your primary goal will be to ensure customer satisfaction by providing timely and effective support.Key Responsibilities:Proactively engage with customers to understand their needs and concerns.Develop and maintain strong...


  • Kota, Rajasthan, India beBeeCustomerCare Full time ₹ 4,50,000 - ₹ 7,00,000

    About this Role:We are looking for a dedicated and customer-focused individual to take on the responsibilities of handling customer calls, resolving queries, processing orders from e-commerce platforms, and ensuring excellent post-sales support.Key Responsibilities:Handle inbound and outbound customer care calls in a professional and polite manner.Address...


  • Kota, Rajasthan, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 12,00,000

    About usWe're on a mission to make healthy snacking fun, tasty, and accessible for kids and families. We're India's first clean-label kids' food brand, backed by nutrition science and a taste children actually love. From chips to sauces to pasta, we're reimagining what kids' food can look like in India.We're a high-energy D2C brand scaling fast, and design...