Administrative Healthcare Coordinator

7 days ago

Rajahmundry, Andhra Pradesh, India beBeePatientService Full time US$ 60,000 - US$ 80,000
Remote Patient Service Specialist

We are seeking a highly organized and articulate professional to provide administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic. This is a full-time, remote position with flexible work hours.

Key Responsibilities:
  • Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills & Qualifications:
  • Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent.
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.

This role requires strong organizational and time management skills, as well as excellent communication and interpersonal skills. The ideal candidate will be able to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.

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