Strategic Customer Relationship Professional

1 week ago


Tiruchi, Tamil Nadu, India beBeeCustomerRelationship Full time ₹ 12,00,000 - ₹ 20,10,000
Key Account Manager Position

As a pioneer in the industry, our organization has successfully introduced the concept of direct-to-consumer seafood sales. We are dedicated to delivering exceptional fish products directly from dams to customers' tables.

The Key Account Manager will be responsible for developing and implementing customer relationship strategies to enhance customer loyalty and retention. Daily tasks include analyzing customer data, managing CRM software, collaborating with sales and marketing teams, and providing excellent customer service. Additionally, this professional will work on market segmentation and collaborate with project management to drive continuous improvement.

Responsibilities:

  • Develop and implement customer relationship strategies
  • Manage CRM software and tools
  • Collaborate with sales and marketing teams
  • Ensure excellent customer service
  • Work on market segmentation and collaboration with project management

Requirements:

  • Strong analytical skills for data analysis and insights
  • Excellent communication skills for effective customer interaction and team collaboration
  • Experience in sales and market segmentation
  • Familiarity with CRM platforms (WebEngage, MoEngage)
  • Proven ability to work in a fast-paced environment
  • Bachelor's degree in business administration, marketing, or related field


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