
Business Development Manager
2 days ago
Job Summary
- We are seeking an experienced Customer Relationship Executive to join our team.
About the Role
This is a full-time position that involves handling customer queries and concerns over phone, email, WhatsApp, and social media. The ideal candidate will have excellent communication and negotiation skills, be able to manage escalations and queries efficiently, and possess good work ethics and a calm attitude.
About You
You will be responsible for:
- Converting customer inquiries into sales orders
- Coordinating with different marketplaces for promoting sales of products
- Partnering with new restaurants, event management companies, retailers, and corporate gifting clients
- Managing customer queries in English or Hindi
- Communicating with customers in an efficient manner
- Understanding tableware and home décor categories quickly
- Helping customers with technical and billing-related queries
- Ensuring timely follow-up and updates to customers
What We Offer
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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