
Customer Billing Coordinator
2 days ago
A customer-facing role where you'll be responsible for handling customer queries, billing, sales support, and coordinating dispatch schedules.
Key Responsibilities:
- Billing: Manage billing operations as per E-Invoicing rules.
- Customer Queries: Handle customer inquiries on GST, e-waybill, and insurance.
- Sales Support: Provide customer service when the sales team is unavailable.
- Dispatch Scheduling: Coordinate dispatch schedules, delivery timelines, and updates.
- Invoicing and Payment: Issue proforma invoices, follow up on payments, and handle PDCs.
- Customs Clearance: Liaise with CHA for import/export clearance and track clearance status.
Qualifications and Experience:
5-10 years of experience in customer support, including GST invoicing and billing operations. Strong analytical and problem-solving skills are essential for this role.
Benefits:
- Opportunity to work with a dynamic team
- Chance to develop your skills in customer support and billing operations
- Competitive compensation package
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