
Billing Operations Specialist
13 hours ago
Job Description:
The successful candidate will be responsible for the coordination of order processing and billing activities for contracts. This includes supervision and daily task management of the Customer Advocate Team which oversees obtaining and reviewing legal agreements for completeness of terms and conditions for maintenance billing.
Additionally, this role involves maintaining equipment databases and processing updates, additions, and cancellations. Invoicing that covers preferences and validation of revenue recognition criteria which triggers invoices in the system is also a key responsibility.
Other responsibilities include reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results. Archiving and record retention in accordance with company policies and practices are also essential duties of this role.
Required Skills and Qualifications:
- Bachelor's degree in finance, accounting, business administration, or a related field.
- A minimum of 1 year of experience in Order Management and Billing, preferably within a global or multinational company.
- Strong problem-solving and customer service skills.
- Ability to communicate well with all involved parties on different levels of the process.
- Dedication.
- Strong sense of accountability.
- High sense of urgency.
- Passion for delivering excellent service and problem-solving.
Preferred Qualifications:
- Outsourced exposure or experience preferred.
- Global/multi-country experience strongly preferred.
- Analytical skills.
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