Service Desk Technician

4 weeks ago


Chennai, Tamil Nadu, India Bahwan Cybertek Group Full time

Job Title: Service Desk Technician


Key Responsibilities:


• Monitor and manage L1/L2 incidents


• Collaborate with teams to resolve issues


• Adhere to Service Level Agreements (SLAs)


• Utilize ServiceNow/JIRA ticketing tools


• Work with monitoring tools like SolarWinds, Opsgenie, Splunk


Requirements:


• Excellent communication and team management skills


• Ability to work independently and manage shifts


• Basic knowledge of Linux, Windows, and Networks


Work Environment:


24x7 rotational shifts and week offs



  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Tata Consultancy Services is seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring timely resolution or escalation of incidents.Key Responsibilities:Provide technical support to customers via phone, email, or...

  • Service Technician

    3 weeks ago


    Chennai, Tamil Nadu, India SARVAM SAFETY EQUIPMENT PRIVATE LIMITED Full time

    **Job Title:** Service Technician**Job Description:**We are seeking a skilled Service Technician to join our team at SARVAM SAFETY EQUIPMENT (P) LTD. As a Service Technician, you will be responsible for installing, commissioning, servicing, and calibrating gas detectors, PCBs, and other instruments in various industries.**Key Responsibilities:*1....

  • Service Desk Manager

    1 month ago


    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Job Title: Service Desk AgentTata Consultancy Services (TCS) is a global leader in the technology arena, and we're looking for a skilled Service Desk Agent to join our team.Key Responsibilities:Manage the Service Desk team according to TCS policies and guidelines, including training, performance monitoring, and resource management.Experience working with...

  • Service Desk Manager

    3 weeks ago


    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    About the RoleTata Consultancy Services is seeking an experienced Service Desk Manager to join our team.Key ResponsibilitiesManage the Service Desk team according to TCS policies and guidelines.Experience of working with customers in a Global Delivery Model.Proactive, performance-driven, customer service-oriented individual with expertise in IT Service...

  • Service Desk Expert

    3 weeks ago


    Chennai, Tamil Nadu, India Fujitsu Full time

    Job Title: Service Desk ExpertAbout the Role:The Service Desk Expert is a key member of our team, responsible for providing technical support to our clients. The ideal candidate will have a strong background in IT service desk operations and excellent communication skills.Key Responsibilities:Provide technical support to clients via phone, email, and...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job Title: Service Desk Operations ManagerJob Description: We are seeking a highly skilled Service Desk Operations Manager to join our team at @ Six Sigma. As a key member of our IT department, you will be responsible for providing exceptional support to our customers. Your primary focus will be on managing the service desk, ensuring timely and efficient...


  • Chennai, Tamil Nadu, India HTC Global Services Full time

    Job Title: IT Service Desk ProfessionalJob Summary:We are seeking a skilled IT Service Desk Professional to join our team at HTC Global Services. The successful candidate will be responsible for providing technical support to our clients, analyzing and resolving IT-related issues, and collaborating with cross-functional teams to ensure seamless service...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job Opportunity at @ Six SigmaWe are seeking a skilled IT Service Desk Engineer to join our team. As an IT Service Desk Engineer, you will be responsible for providing technical support and assistance to our employees.Key Responsibilities:Resolve technical issues and provide solutions to employeesCollaborate with cross-functional teams to identify and...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsJob Title: Opening for IT Service DeskWe are seeking a highly skilled IT Service Desk Professional to join our team at @ Six Sigma.Key Responsibilities:Provide technical support to internal stakeholders via various communication channels.Resolve IT-related issues in a timely and efficient manner.Collaborate with cross-functional teams to ensure...

  • Service Desk Agent

    4 weeks ago


    Chennai, Tamil Nadu, India Getinz Techno Services Full time

    Job Requirements:We are seeking a highly skilled and organized Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the first point of contact for our clients and will be responsible for resolving their technical issues in a timely...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking an IT Service Desk Professional to join our team. The successful candidate will be responsible for providing technical support and assistance to our users.Key Responsibilities:Respond to and resolve technical issues via phone, email, or in-personProvide technical guidance and support to usersCollaborate with internal...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Service Desk Management At @ Six Sigma, we seek a dedicated Service Desk Management professional to lead our IT support team. The ideal candidate will oversee the resolution of technical issues, ensure seamless communication, and drive process improvement. Key Responsibilities Manage the service desk team to deliver exceptional support Develop and...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled Service Desk Management professional to join our team.Job SummaryWe are looking for a highly motivated and organized individual to manage our service desk operations. The successful candidate will be responsible for leading a team of technical support specialists and ensuring that customer issues are...


  • Chennai, Tamil Nadu, India Bahwan Cybertek Group Full time

    Job SummaryWe are seeking a highly skilled Service Desk Specialist to join our team at Bahwan Cybertek Group. As a Service Desk Specialist, you will be responsible for monitoring and resolving technical issues in a timely and efficient manner.Key ResponsibilitiesMonitor and respond to technical alerts and incidentsInitiate bridge calls and involve...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled IT Service Desk Engineer to join our team. This is a permanent position with a job level of Executive - Non-Managerial.Key ResponsibilitiesProvide technical support to employees and customersResolve IT issues in a timely and efficient mannerCollaborate with the IT team to ensure seamless service...

  • Service Technician

    4 weeks ago


    Chennai, Tamil Nadu, India Veegasri Full time

    Job Summary: We are seeking a skilled AC Technician to join our team at Veegasri.Key Responsibilities:Service and repair refrigeration equipment in accordance with company procedures.Perform copper and silver brazing in refrigeration lines.Chargerefrigerants in the system as per recommended procedure.Troubleshoot refrigeration and electrical issues.Provide...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    About the RoleSix Sigma is seeking an experienced IT Service Desk Management Professional to join our team in Chennai. As a key member of our IT department, you will be responsible for providing exceptional service and support to our employees.Job SummaryWe are looking for a skilled and motivated individual to fill this critical role. The successful...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsJob Title: Senior Service Desk SpecialistJob Level: Executive - Non-ManagerialJob Description: We are seeking a skilled Senior Service Desk Specialist to join our IT team at @ Six Sigma. As a key member of our service desk, you will be responsible for providing exceptional technical support to our customers.Responsibilities:Providing technical...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsRequirement Type: PermanentJob Title: IT Service DeskJob Level: Executive - ManagerialJob Description: The IT Service Desk is responsible for providing technical support to employees and customers. Job Domain: ITExperience: Minimum - Maximum YearsDegree: MCA/PGCA Specialisation: Skills: IT.Required skillsIT,


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled IT Service Desk Professional to join our team. The successful candidate will be responsible for providing technical support to our clients, resolving issues efficiently, and ensuring a high level of customer satisfaction.Key Responsibilities:Respond to and resolve technical queries and issues in a timely...