Service Desk Leadership Position

2 weeks ago


Chennai, Tamil Nadu, India @ Six Sigma Full time

Service Desk Management

At @ Six Sigma, we seek a dedicated Service Desk Management professional to lead our IT support team. The ideal candidate will oversee the resolution of technical issues, ensure seamless communication, and drive process improvement.

Key Responsibilities

  1. Manage the service desk team to deliver exceptional support
  2. Develop and implement efficient ticketing processes
  3. Collaborate with IT teams to resolve complex technical issues
  4. Monitor and analyze support metrics to drive improvements

Requirements

  1. Minimum 2 years of experience in IT support or service management
  2. Strong leadership and communication skills
  3. Ability to work effectively in a fast-paced environment

Join our team and take on this exciting opportunity to shape the future of our service desk



  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled IT Service Desk Engineer to join our team. This is a permanent position with a job level of Executive - Non-Managerial.Key ResponsibilitiesProvide technical support to employees and customersResolve IT issues in a timely and efficient mannerCollaborate with the IT team to ensure seamless service...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled Service Desk Management professional to join our team.Job SummaryWe are looking for a highly motivated and organized individual to manage our service desk operations. The successful candidate will be responsible for leading a team of technical support specialists and ensuring that customer issues are...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled IT Service Desk Engineer to join our team. This is a permanent position with a competitive salary of 41667.Key ResponsibilitiesProvide technical support to internal stakeholders via phone, email, and in-person interactions.Resolve IT-related issues in a timely and efficient manner.Collaborate with...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled IT Service Desk Engineer to join our team. The successful candidate will be responsible for providing technical support to our employees, resolving IT-related issues, and ensuring seamless system functionality.Key Responsibilities:Provide timely and effective technical support to employees via phone, email,...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsPosition Summary@ Six Sigma is seeking a skilled IT Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesRespond to and resolve IT-related issues in a timely and efficient manner.Provide technical assistance and guidance...


  • Chennai, Tamil Nadu, India Expeditors International (India) Pvt. Ltd Full time

    Job Title: Senior Team Manager - Information ServicesThe Information Services Team Manager at Expeditors International (India) Pvt. Ltd. is a leadership position that requires exceptional leadership, management, and technical skills. The ideal candidate will have at least 10 years of professional experience in logistics and technology-oriented leadership...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a Senior Service Desk Specialist to lead our IT service desk team. The ideal candidate will have experience in identity access management and be able to provide technical support expertise to our team.Key ResponsibilitiesProvide technical support to the teamLead the IT service desk teamEnsure identity access...

  • Service Desk Manager

    4 weeks ago


    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Job Title: Service Desk AgentTata Consultancy Services (TCS) is a global leader in the technology arena, and we're looking for a skilled Service Desk Agent to join our team.Key Responsibilities:Manage the Service Desk team according to TCS policies and guidelines, including training, performance monitoring, and resource management.Experience working with...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    About the RoleTata Consultancy Services is seeking an experienced Service Desk Manager to join our team.Key ResponsibilitiesManage the Service Desk team according to TCS policies and guidelines.Experience of working with customers in a Global Delivery Model.Proactive, performance-driven, customer service-oriented individual with expertise in IT Service...

  • Service Desk Expert

    2 weeks ago


    Chennai, Tamil Nadu, India Fujitsu Full time

    Job Title: Service Desk ExpertAbout the Role:The Service Desk Expert is a key member of our team, responsible for providing technical support to our clients. The ideal candidate will have a strong background in IT service desk operations and excellent communication skills.Key Responsibilities:Provide technical support to clients via phone, email, and...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsJob Title: Senior Service Desk SpecialistJob Level: Executive - Non-ManagerialJob Description: We are seeking a skilled Senior Service Desk Specialist to join our IT team at @ Six Sigma. As a key member of our service desk, you will be responsible for providing exceptional technical support to our customers.Responsibilities:Providing technical...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a Senior Service Desk Specialist to join our team. This role is responsible for providing technical support and resolving issues for our clients.Key Responsibilities:Provide technical support via phone, email, or chatResolve complex technical issuesCollaborate with internal teams to resolve issuesDocument and track...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Tata Consultancy Services is seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring timely resolution or escalation of incidents.Key Responsibilities:Provide technical support to customers via phone, email, or...


  • Chennai, Tamil Nadu, India Fujitsu Full time

    Job Title: Service Desk ExpertFujitsu is seeking a highly skilled Service Desk Expert to join our team. As a Service Desk Expert, you will be responsible for providing technical support to our clients and resolving technical issues in a timely and efficient manner.Key Responsibilities:Analyze and resolve technical problems for School DistrictsAct as a...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job Title: Service Desk Operations ManagerJob Description: We are seeking a highly skilled Service Desk Operations Manager to join our team at @ Six Sigma. As a key member of our IT department, you will be responsible for providing exceptional support to our customers. Your primary focus will be on managing the service desk, ensuring timely and efficient...


  • Chennai, Tamil Nadu, India HTC Global Services Full time

    Job Title: IT Service Desk ProfessionalJob Summary:We are seeking a skilled IT Service Desk Professional to join our team at HTC Global Services. The successful candidate will be responsible for providing technical support to our clients, analyzing and resolving IT-related issues, and collaborating with cross-functional teams to ensure seamless service...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsJob Title: Opening for IT Service DeskWe are seeking a highly skilled IT Service Desk Professional to join our team at @ Six Sigma.Key Responsibilities:Provide technical support to internal stakeholders via various communication channels.Resolve IT-related issues in a timely and efficient manner.Collaborate with cross-functional teams to ensure...

  • Service Desk Agent

    2 weeks ago


    Chennai, Tamil Nadu, India Getinz Techno Services Full time

    Job Requirements:We are seeking a highly skilled and organized Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the first point of contact for our clients and will be responsible for resolving their technical issues in a timely...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking an IT Service Desk Professional to join our team. The successful candidate will be responsible for providing technical support and assistance to our users.Key Responsibilities:Respond to and resolve technical issues via phone, email, or in-personProvide technical guidance and support to usersCollaborate with internal...


  • Chennai, Tamil Nadu, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Financial Management Expert to join our team at Snaphunt. The ideal candidate will have a strong background in finance and accounting, with a proven track record of success in managing financial operations.Key Responsibilities:Ensure timely and accurate financial reporting, including monthly closing and...