Operations Director

3 weeks ago


Gurgaon, Haryana, India ASSPL - Delhi - C76 Full time

Job Title: Operations Director

A strategic and people leader, the Operations Director is empowered with complete operations responsibility for Outbound/FCD/Changeops or IB. She/he creates building-level cost efficiencies at a Six sigma level, coupled with driving Regional/National level key initiatives.

Responsibilities:

  • Ensure a safe work environment for all associates.
  • Lead and supervise a team of Area Managers, TL's as direct reportees supported by PAs and Associates in Outbound Operations.
  • Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations.
  • Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs.
  • Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
  • Ensure building health and inventory metrics with best-in-class quality metrics.
  • Ensure BM rates and OP2 throughput deliverables.
  • Interface well with other OM's, taking up cross-functionally the adoption of best practices.
  • Proactively identify and lead process improvement initiatives.
  • Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
  • Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material, Machine in its perspectives.
  • Carry out machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
  • Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards.
  • Manage People and team development.
  • Understand Flex levers, take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems.
  • Create leaders and talent pipeline. Good stakeholder management and project management skills.
  • Do cross-functional and cross-mile interfacing and take up for the best practices and initiatives.

We are open to hiring candidates to work out of one of the following locations:

Gurgaon, HR, IND

BASIC QUALIFICATIONS

  • Bachelor's degree in business, engineering, operations, supply chain, transportation logistics.

PREFERRED QUALIFICATIONS

  • Engineering/NITEEE.
  • Masters in Management/Supply Chain.
  • Experience of handling a team of > 5-10 managers.
  • Experience preferably of >10 years.
  • Preferably manufacturing or Ecommerce background.


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