IT Support Leader

15 hours ago

Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title:

We are seeking a highly skilled and experienced IT Support Leader to join our organization.

Why This Opportunity?

  • We are a leading global product company with over 50 years of innovation and expertise.
  • Our collaborative environment fosters creativity, professional growth, and a strong sense of community.
  • As a key member of our team, you will have the opportunity to shape the future of digital products in a rapidly evolving industry.

Key Responsibilities:

  • Be the go-to expert for technical support across systems, software, hardware, and devices.
  • Lead and mentor a skilled support team, ensuring smooth operations and exceptional service delivery.
  • Manage and resolve support tickets with precision and professionalism.
  • Create and maintain user-friendly documentation, guides, and knowledge base articles.
  • Conduct engaging tech workshops and training sessions for staff.
  • Collaborate on system upgrades, patching, and security initiatives with our Infrastructure team.
  • Support onboarding/offboarding processes and ensure seamless transitions.

Requirements:

  • 10+ years of hands-on IT support experience.
  • Expertise in Windows, MacOS, iOS, and desktop/application troubleshooting.
  • Strong grasp of networking concepts (DNS, DHCP, TCP/IP).
  • Proficiency in MS Office 365, Active Directory, and provisioning tools.
  • Excellent communication, organizational, and customer service skills.
  • Experience with helpdesk applications and collaborative tools.
  • Relevant certifications are a plus.

Location: Bengaluru

  • Customer Support Leader

    4 days ago

    Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 6,00,000 - ₹ 12,00,000

    Job OpportunityWe are seeking a highly skilled customer support leader to join our dynamic team.Key Responsibilities:Supervise service operations to ensure high-quality support deliveryAnalyze feedback, resolve escalated issues, and enhance satisfaction metricsTrain and mentor teams to uphold brand standardsCoordinate with cross-functional teams for issue...

  • Customer Support Leader

    4 days ago

    Bengaluru, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 10,00,000

    Customer Support LeaderWe're looking for a skilled professional to lead our customer support team. The ideal candidate will have excellent leadership skills, a strong understanding of customer service principles, and the ability to work collaboratively with cross-functional teams.About the Role:Leadership and Team Management:Oversee and manage a team of...

  • Customer Support Professional Leader

    3 days ago

    Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

    Customer Service Team Lead RoleWestbury-Kommerce seeks an experienced customer service professional to oversee our support team. The ideal candidate will have a strong background in customer service, with at least 8-10 years of experience and 5 years of leadership or supervisory experience.The successful candidate will be responsible for leading the customer...

  • Digital Transformation Leader

    4 weeks ago

    Bengaluru, Karnataka, India Noventis IT Full time

    Job Role: Digital Transformation Consultant/ Leader Job Type: Contract for 1 year (Can be extend to 2 years) Job Location: Bangalore Experience: 15 + Years into BPO and Staffing Role Overview We are seeking a highly skilled Digital Transformation Consultant for a one-year contract to enhance. We competitive edge through technology-enabled services. The...

  • Administrative Leader

    5 days ago

    Bengaluru, Karnataka, India beBeeAdministrative Full time

    Senior Administrative ProfessionalWe are seeking a seasoned Senior Administrative Professional to join our team. As the trusted advisor to senior leaders, you will provide exceptional support and expert guidance on administrative matters.This role involves managing complex calendars, coordinating travel arrangements, and preparing high-quality reports and...

  • L1 - Application Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Evora IT Full time

    Who We Are Evora is an international system integrator with focus on mobile and user experience UX We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe North America Asia Pacific As SAP Gold Partner Service Now Specialist and Click partner by Salesforce we offer consulting...

  • Senior Technical Leader

    5 hours ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 18,00,000

    Job Title:Senior Technical LeaderAbout the Role:We are seeking an accomplished Senior Technical Leader to spearhead and manage a team of skilled engineers in the design, development, and maintenance of our platform.The ideal candidate will oversee technical designs, enforce engineering best practices, ensure compliance, manage development, maintain technical...

  • L1 integration support

    3 weeks ago

    Bengaluru, Karnataka, India Neurones IT Asia Full time

    We are currently hiring for L1 integration support with us.Key Responsibilities- Monitor and manage system alerts and events to ensure uninterrupted operations.- Create, assign, and track tickets from initial alert to successful resolution.- Escalate issues promptly to the appropriate support level or team.- Collaborate with other technical teams to resolve...

  • Senior Cluster Leader

    2 days ago

    Bengaluru, Karnataka, India beBeeSeniorClusterLeader Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Job Title: Senior Cluster LeaderAbout the Role:We are seeking an experienced and results-driven Senior Cluster Leader to join our team. As a Senior Cluster Leader, you will be responsible for managing sales and business objectives of the cluster, meeting or exceeding key targets.Key Responsibilities:Develop and execute strategies to achieve sales targets...

  • L1 integration support

    2 weeks ago

    Bengaluru, Karnataka, India Neurones IT Asia Full time

    We are currently hiring for L1 integration support with us.Key ResponsibilitiesMonitor and manage system alerts and events to ensure uninterrupted operations.Create, assign, and track tickets from initial alert to successful resolution.Escalate issues promptly to the appropriate support level or team.Collaborate with other technical teams to resolve...