Territory Portfolio Manager

10 hours ago

Ahmedabad, Gujarat, India beBeeFieldCollector Full time ₹ 9,00,000 - ₹ 12,00,000

The primary objective of this role is to achieve collection targets within a designated territory while adhering to legal and organizational policies.

Key responsibilities include direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance.

  • Achieve collection targets by following established company procedures.
  • Manage collections based on assigned area, bucket, or portfolio, meeting targets for resolution rates, roll rates, and credit costs.
  • Conduct daily field visits, ensuring timely follow-up within defined turnaround time (TAT).
  • Monitor and control delinquencies by days past due (DPD) and bucket, focusing on non-starter accounts.
  • Proactively escalate probable flow-forward or risky accounts to supervisors.
  • Ensure customer satisfaction by resolving concerns quickly and effectively.
  • Build strong relationships with key clients to facilitate timely repayments.
  • Follow up with complex/defaulting accounts to determine reasons and drive resolution.
  • Ensure strict compliance with audit norms, regulatory requirements, and internal policies.

Required Skills:

Collection, EMI Collection, Field Collection, Communication Skills, Excel, Territory Knowledge, Loan Recovery, Follow-Up Management

Qualifications:

  • Graduation preferred.
  • Prior experience in loan collections is essential.
  • Good knowledge of the local area/territory.

Perks & Benefits:

  • Travel allowance.
  • Performance-based incentives.
  • Additional allowances.

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