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Senior Operations Manager

1 month ago


Chennai, Tamil Nadu, India Teleperformance Full time
About This Role

We are looking for an experienced Operations Team Lead to join our team as a Senior Operations Manager. In this role, you will be responsible for leading a team in Transaction Monitoring Services, CDD, EDD, Sanctions, AML or KYC.

You will have the opportunity to handle and manage a team of professionals, ensuring that they have the necessary skills and knowledge to perform their duties effectively.

Key Responsibilities
  • Lead a team in Transaction Monitoring Services, CDD, EDD, Sanctions, AML or KYC
  • Manage team performance, ensuring high productivity and quality standards
  • Develop and implement strategies to improve team efficiency and effectiveness
  • Mentor and train team members to enhance their skills and knowledge
Requirements

To be successful in this role, you will need:

  • A minimum of 1 year of experience as a Team Lead in a similar field
  • Excellent leadership and management skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary of up to ₹8,00,000 per annum (dependent on last CTC)
  • Opportunity to work in a dynamic and growing organization
  • Professional growth and development opportunities
  • Recognition and rewards for outstanding performance
Work Environment

We provide a safe and healthy work environment, with state-of-the-art facilities and equipment. Our Night Shift working hours cater to those who prefer to work at night, ensuring that you can maintain a good work-life balance.

Located in Ambit IT Park, Chennai, our office is easily accessible by cab within a 20 km radius.