IT Monitoring Lead

1 day ago


Gurgaon, Haryana, India Egon Zehnder Full time

About Egon Zehnder

Egon Zehnder is a leading global leadership advisory firm with over 560 consultants and 63 offices in 36 countries. We work with clients across various industries, including Fortune 500 companies, emerging growth companies, government bodies, and educational institutions.

Our unique culture as a private partnership allows us to operate independently, providing our clients with unbiased advice. With a high professional staff retention rate for a global firm in our profession, we are committed to delivering exceptional results for our clients.

A Day at Egon Zehnder

As an IT Monitoring Lead at Egon Zehnder, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring system performance metrics, troubleshooting issues, and implementing proactive measures to minimize downtime and disruptions.

You will work closely with technical teams to implement solutions and improve overall system performance. Our team is dedicated to delivering digital transformation initiatives across the globe, and your expertise will be instrumental in achieving this goal.

Your Key Responsibilities

  • Monitoring System Performance: Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
  • Troubleshooting and Issue Resolution: Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
  • Capacity Planning: Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
  • Incident Response: Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
  • Monitoring Tools Management: Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
  • Performance Analysis: Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
  • Cloud Monitoring: Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies.
  • Synthetic Monitoring: Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.

We Offer

$110,000 - $140,000 per year, depending on experience, plus comprehensive benefits package, including health insurance, accident insurance, employee-friendly policies, personal development and training, and potential for career growth.



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