Senior IT Performance Lead
7 days ago
We are seeking a highly skilled Senior IT Performance Lead to join our team at Egon Zehnder.
About the Role:This is an exciting opportunity for a seasoned IT professional to take on a leadership role in monitoring and optimizing our systems. As a Senior IT Performance Lead, you will be responsible for overseeing the performance of our IT infrastructure, identifying areas for improvement, and implementing solutions to ensure optimal system availability and scalability.
Key Responsibilities:- Lead System Performance Monitoring: Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using advanced tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
- Troubleshooting and Incident Resolution: Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
- Capacity Planning and Optimization: Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
- Incident Response and Management: Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
- Monitoring Tools Management: Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
- Performance Analysis and Reporting: Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities, and generate regular reports on system performance and incident resolution metrics.
- Team Leadership and Collaboration: Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.
- Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred)
- Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role
- Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools
- Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization
- Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks
- Excellent analytical, problem-solving, and decision-making skills
- Strong leadership, communication, and team collaboration abilities
$120,000 - $180,000 per year
Benefits:- 5 days working in a fast-paced work environment
- Work directly with the senior management team
- Reward and recognition
- Employee-friendly policies
- Personal development and training
- Health benefits, accident insurance
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