International BPO Operations Manager
3 weeks ago
Finderbro is a reputable company seeking an experienced Customer Service Representative to join its team. The ideal candidate will possess excellent communication skills and be able to work in a fast-paced environment.
**Job Summary:**
- Provide exceptional customer service to international clients via phone or email.
- Handle customer inquiries, resolve complaints, and ensure timely communication.
- Maintain accurate records of customer interactions and data.
**Responsibilities:**
- Analyze customer needs and provide personalized solutions.
- Collaborate with team members to achieve sales targets and objectives.
- Stay up-to-date on product knowledge to effectively support customers.
**Requirements:**
- Bachelor's degree in a related field (e.g., business, communications).
- 1-2 years of experience in customer-facing roles.
- Excellent verbal and written communication skills in English.
- Strong problem-solving and analytical skills.
- Ability to work in a dynamic environment and adapt to changing priorities.
**What We Offer:
- A competitive salary of ₹33,000 CTC per annum.
- A supportive team environment with opportunities for growth and development.
- Ongoing training and coaching to enhance your skills and performance.
**About Us:**
Finderbro is a leading provider of business process outsourcing services, committed to delivering exceptional customer experiences. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.
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