
Human Capital Manager
1 day ago
Job Summary
We are seeking a dynamic and detail-oriented professional to fill the role of People Operations & Benefits Admin. This position is responsible for the end-to-end administration of US & Canada employee benefits programs, including benefits operations, vendor and employee communications, processing invoices/payments, compliance reporting, and systems management.
Key Responsibilities- Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
- Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
- Ensure accurate reflection of payroll elements linked to benefits compensation.
- Act as primary liaison with external benefits vendors.
- Manage vendor requests, escalations, and troubleshooting.
- Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
- Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
- Support testing and configuration during open enrollment and system changes.
- Ensure data integrity across HRIS, vendor platforms, and payroll systems.
- Validate and process vendor invoices.
- Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
- Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
- Assist with 5500 filings, census files, and insurance audits.
- Review and update standard operating procedures (SOPs) to align with compliance and business needs.
Benefits Overview:
We offer a comprehensive benefits package that includes medical, dental, and vision coverage, as well as disability and life insurance.
About Us:
We are a dynamic organization committed to fostering a passionate community of creators, developers, and artists who love what they do.
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