Current jobs related to Customer Success Professional - Gurgaon, Haryana - FieldAssist

  • Customer Success Professional

    3 weeks ago

    Gurgaon, Haryana, India Inventionyard Full time

    About the Role:We are seeking a highly skilled Customer Success Professional to join our Inventionyard team. As a key member of our Voice Process, you will be responsible for delivering exceptional customer experiences through our Domestic campaign.Company Information:Inventionyard is a leading company, and we are proud to offer our customers a wide range of...

  • Customer Success Professional

    3 weeks ago

    Gurgaon, Haryana, India Cogoport Full time

    Cultivate strong relationships with top-tier clients and drive customer satisfaction through a comprehensive customer success strategy, aligned with Cogoport's objectives.Responsibilities:Develop and implement a customer success strategy, ensuring alignment with company objectives.Proactively identify and address customer concerns, minimizing churn and...

  • Customer Success Professional

    4 weeks ago

    Gurgaon, Haryana, India Pranam Recruiters Full time

    At Pranam Recruiters, we're seeking a skilled Customer Success Associate to drive client satisfaction and success. This role offers a unique opportunity to work in a fast-paced sales environment, ensuring exceptional customer service.Key Responsibilities:Collaborate with customers to understand their needs and provide tailored solutions.Develop and maintain...

  • Customer Success Professional

    1 month ago

    Gurgaon, Haryana, India Pranam Recruiters Full time

    About the RoleWe are seeking a highly skilled Customer Success Associate to join our team. As a key member of our sales-driven environment, you will be responsible for ensuring exceptional customer service and driving client satisfaction.Key Responsibilities:Collaborate with customers to understand their needs and provide tailored solutions.Develop and...

  • Customer Success Professional

    3 weeks ago

    Gurgaon, Haryana, India Leanplum Full time

    About UsCleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. Our platform is powered by TesseractDBTM – the world's first purpose-built database for customer engagement, offering speed and cost efficiency at scale. We're backed by top-tier investors such as Accel, Peak XV Partners,...

  • Customer Success Professional

    1 month ago

    Gurgaon, Haryana, India Pranam Recruiters Full time

    Job DescriptionPranam Recruiters is seeking a highly skilled Customer Success Associate to join our team. The ideal candidate will have 1 year of experience in the Fintech/BFSI industry and possess near-native fluency in English. Key responsibilities include handling customer queries, maintaining CSAT, and providing end-to-end resolution.RequirementsEnglish:...

  • Customer Success Manager

    1 month ago

    Gurgaon, Haryana, India Cogoport Full time

    Customer Success ProfessionalCogoport is seeking a seasoned Customer Success professional to lead day-to-day engagements with top-tier clients across the region. This role involves cultivating and nurturing strong relationships with a diverse clientele, ensuring their satisfaction and loyalty to Cogoport's services and products.Key ResponsibilitiesDevelop...

  • Customer Success Advocate

    4 weeks ago

    Gurgaon, Haryana, India Pranam Recruiters Full time

    Customer Success Role OverviewWe are seeking a dynamic individual to join our team as a Customer Success Associate. This role will provide an opportunity to work in a fast-paced sales-driven environment while ensuring exceptional customer service.Key Responsibilities:Stand and guide customers through their journey to success with our products and...

  • Customer Success Professional

    3 weeks ago

    Gurgaon, Haryana, India FieldAssist Full time

    About Customer Success at FieldAssistFieldAssist is a leading SaaS technology platform that transforms route-to-market capabilities of Consumer Packaged Goods (CPG) companies across the value-chain. As a Customer Success Professional, you will play a crucial role in helping our clients achieve their business goals by providing exceptional customer experience...

  • Customer Success Associate

    1 month ago

    Gurgaon, Haryana, India EXLY Full time

    About Exly:We are a cutting-edge SaaS company revolutionizing the way Coaches & Trainers operate and thrive in today's digital landscape. Our mission is to empower these professionals to streamline their operations, enhance productivity, and achieve their business goals more efficiently.As a Customer Success Associate, you will play a crucial role in helping...

  • Customer Success Strategist

    3 weeks ago

    Gurgaon, Haryana, India Kae Capital Management Private Limited Full time

    Customer Success LeadKey Responsibilities:- Develop a deep understanding of brand challenges and how GobbleCube solves them, becoming a trusted advisor.- Proactively address brand issues, reach out with insights, and create "wow" moments for clients.- Identify and resolve pain points along the customer journey to enhance brand experiences.- Drive upsell and...

  • Customer Success Representative

    3 weeks ago

    Gurgaon, Haryana, India Auxous Network Full time

    Job Title: Customer Success RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Representative. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Handle customer inquiries via phone, email, and...

  • Customer Success Associate

    3 weeks ago

    Gurgaon, Haryana, India EXLY Full time

    About Exly:We are a cutting-edge business platform built for knowledge professionals, coaches, and course creators to start, sell, market, and manage their programs. Our solutions empower these Coaches & Trainers to streamline their operations, enhance productivity, and achieve their business goals more efficiently.We are looking for a Customer Success...

  • Customer Success Associate

    4 weeks ago

    Gurgaon, Haryana, India VLead Full time

    **Job Title:** Customer Success AssociateWe are seeking a highly skilled Customer Success Associate to join our team at VLead. As a Customer Success Associate, you will be responsible for handling queries raised by our customers in Australia.**Key Responsibilities:**Handle customer inquiries and provide timely solutions.Develop strong communication skills to...

  • Customer Success Advocate

    1 month ago

    Gurgaon, Haryana, India Pranam Recruiters Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Success Associate to join our team at Pranam Recruiters. This role will provide an opportunity to work in a fast-paced sales environment while ensuring exceptional customer service.Key Responsibilities:Collaborate with customers to understand their needs and provide tailored...

  • Customer Success Representative

    4 weeks ago

    Gurgaon, Haryana, India Inventionyard Full time

    Inventionyard is seeking a skilled Customer Success Associate to join our team. The ideal candidate will possess excellent communication skills, customer-handling abilities, and a strong work ethic. This role involves working on a voice process, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Handle...

  • Customer Success Manager

    4 weeks ago

    Gurgaon, Haryana, India BayOne Solutions Full time

    Job DescriptionAt BayOne Solutions, we are seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will be responsible for ensuring the successful delivery of our premium services to our clients.Key Responsibilities:Provide oversight and orchestrate premium services deliverables.Act as a management partner...

  • Customer Success Strategist

    3 weeks ago

    Gurgaon, Haryana, India MRI Software Full time

    At MRI Software, we're seeking a seasoned Customer Success Strategist to lead our client engagement efforts. This role combines business acumen and technical expertise to drive client satisfaction and growth.Key responsibilities include:Developing and executing client success plans to meet business objectivesCollaborating with cross-functional teams to...

  • Customer Success Manager

    3 weeks ago

    Gurgaon, Haryana, India Albireo Recruiters Full time

    We are seeking a highly skilled Customer Success Manager to join our team at Albireo Recruiters. As a key member of our sales team, you will be responsible for driving revenue growth and ensuring customer satisfaction.Key Responsibilities:Develop and execute sales strategies to meet or exceed revenue targetsBuild and maintain strong relationships with...

  • Customer Success Advocate

    3 weeks ago

    Gurgaon, Haryana, India Pranam Recruiters Full time

    Role OverviewAs a Customer Success Associate at Pranam Recruiters, you will play a pivotal role in ensuring the satisfaction of our clients. With a strong focus on customer delight, you will be responsible for handling customer queries, maintaining high CSAT scores, and providing end-to-end resolution.Key Responsibilities• Handle customer inquiries and...

Customer Success Professional

1 month ago

Gurgaon, Haryana, India FieldAssist Full time
About FieldAssist

FieldAssist is a SaaS-based technology platform that transforms route-to-market capabilities of Consumer Packaged Goods (CPG) companies across the value chain. Our platform connects distributors, retailers, salesmen, and leaders digitally, simplifying sales planning, processing, and prediction, as well as distribution discovery, development, and deployment.

Job Description

We are seeking an energetic and motivated professional to join our Customer Success team. The ideal candidate will have a strong background in a similar role and excellent communication skills. The successful candidate will work closely with external and internal stakeholders to ensure smooth project execution, conduct training sessions, and drive client scale-ups to reach enterprise-level penetration.

Key Responsibilities
  • Work closely with external and internal stakeholders to ensure smooth project execution
  • Conduct in-depth training sessions for client project stakeholders on using the product
  • Assist with high-severity requests or issue escalations as needed
  • Guide clients on product features and how to use them
  • Drive client scale-ups to reach enterprise-level penetration
  • Update clients about new feature developments and enhancements according to client business requirements
  • Monitor user product adoption and usage
  • Configure and demonstrate the product to clients pre-execution, if needed
  • Ensure customer satisfaction and build strong customer relationships
Requirements
  • Engineering graduates with 0-2 years of experience
  • Excellent verbal and written communication and presentation skills
  • Ability to multi-task and work in a challenging fast-paced environment
  • Go-getter attitude and a strong work ethic
  • Proficient in MS Excel and PowerPoint
  • Excellent problem-solving skills, attention to detail, and solution-oriented attitude
  • Enthusiasm about technology with demonstrated technical aptitude
About Our Team

Our Customer Success team is led by Chitransh Jain, an IIT graduate who joined FieldAssist in 2017. He drives exceptional customer experience and believes that customers play an important role in enhancing the quality of our product. Our team is ably supported by members who help customers get the maximum output from our product, leading to their business growth.