
Senior Account Growth Professional
7 days ago
Job Description:
Account Growth RoleThis role involves owning relationships with existing clients, focusing on farming accounts and identifying opportunities for upsell, cross-sell, and long-term growth. As the trusted advisor, you will ensure clients stay engaged, satisfied, and ready to expand their partnership.
Key Responsibilities- Client Relationship Management: Serve as the primary point of contact for assigned accounts, building trust and credibility at all levels.
- Account Development: Identify and drive upsell and cross-sell opportunities within existing accounts to expand device deployments, add new services, and increase account value.
- Growth Strategy Execution: Develop and execute account growth plans aligned with client needs and business objectives.
- Renewals & Retention: Proactively manage contract renewals, ensuring smooth extensions and minimal churn.
- Client Advocacy: Understand client challenges, gather feedback, and collaborate with internal teams to deliver outstanding experiences.
- Market Insight: Stay informed on industry trends, competitor offerings, and technology shifts to bring fresh perspectives to clients.
- Performance Tracking: Track account health, growth metrics, and pipeline in CRM tools, reporting regularly on progress.
To succeed in this role, you should have:
- 4–6 years of experience in account management, client success, or enterprise sales, ideally in SaaS, IT services, or subscription-based models.
- A proven track record of growing revenue within existing accounts.
- Strong communication and relationship-building skills with senior stakeholders.
- Comfortable navigating procurement cycles and negotiating renewals or expansions.
- The ability to blend consultative selling with a metrics-driven approach.
- Familiarity with Device-as-a-Service, IT asset leasing, or managed services is a plus.
If you're a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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