Technical Solutions Consultant

4 weeks ago

Bengaluru, Karnataka, India Bosch Full time

Job Description

We are seeking a highly skilled Technical Solutions Consultant to join our team at Bosch. As a key member of our sales team, you will play a crucial role in supporting our customers by gathering their requirements, crafting tailored solution architectures, and liaising with our development teams to ensure successful implementation.

Responsibilities

  • Collaborate with sales teams to engage with potential and existing customers to understand their business needs and technical requirements.
  • Conduct comprehensive needs analysis to gather detailed customer requirements.
  • Design and develop target solution architectures that meet customer requirements and align with our mobility service platform capabilities.
  • Ensure the proposed solutions are scalable, reliable, and adhere to best practices in application architecture.
  • Work closely with development teams to translate customer requirements into technical specifications and actionable development plans.
  • Coordinate and oversee the development process to ensure timely and quality delivery of solutions.
  • Provide expert consulting services to customers on the implementation and optimization of telephony and application development solutions.
  • Offer strategic advice on improving call flow structures and application performance.
  • Evaluate and recommend new tools or platforms that can improve the efficiency and quality of solutions.
  • Assist in troubleshooting and resolving technical issues that may arise during and after solution implementation.
  • Provide training and support to customers to ensure smooth adoption and usage of the deployed solutions.
  • Create and maintain comprehensive documentation for solution designs, customer requirements, and technical specifications.
  • Prepare regular reports on project status, customer feedback, and areas for improvement.

Requirements

  • Bachelor's degree in software engineering, Computer Science, or a related field.
  • 8-12 years' experience in Application solution design.
  • Proven experience in solution architecture and technical consulting roles.
  • Strong understanding of application architecture principles and/or call flow structures.
  • Excellent customer-facing and communication skills.
  • Ability to translate complex technical concepts into clear and actionable plans.
  • Proficiency in Java, Spring boot, Apache, and Nginx.
  • Excellent Problem Solving and Analytical skills.
  • Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.

Preferred Qualifications

  • Knowledge on contact center platform and application integration on the platform is an added advantage.
  • Experience with Cloud platforms is an added advantage.
  • Knowledge of DevOps and continuous integration/deployment (CI/CD) processes.

Additional Information

  • 8-12 years' experience in Application solution design.
  • Strong understanding of application architecture principles and/or call flow structures.

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