Airport Support Associate

16 hours ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Aviation Operations Specialist Job Opportunity

This role involves assisting passengers with check-in procedures, baggage handling, and boarding.

Key Responsibilities:

  • Ensure smooth airport operations by assisting passengers with check-in procedures, baggage handling, and boarding.
  • Provide information about flight schedules, delays, and airport services to support customer needs.
  • Adhere to safety regulations to ensure a secure environment for all passengers and staff.
  • Effectively manage passenger inquiries and complaints in a professional manner.

Requirements:

  • Exemplary customer service and interpersonal skills are essential for this role.
  • A thorough understanding of airline operations and procedures is required.
  • Proficiency in handling passenger data and managing check-in systems is necessary.
  • Strong problem-solving and conflict resolution skills are required to handle challenging situations.
  • Effective communication skills in English and local languages are necessary for interacting with diverse passengers.
  • The ability to work efficiently in a fast-paced environment and handle stress effectively is crucial.
  • Flexibility to work in shifts, including nights, weekends, and holidays, is required.
  • Basic IT and computer skills are necessary for performing job tasks.
  • Prior experience in airport operations or customer service is highly valued.
  • A high school diploma or equivalent is the minimum educational requirement, with a Bachelor's degree being preferred.

This is an excellent opportunity for individuals who enjoy working in a dynamic environment and providing exceptional customer service.

About Our Organization:

We are a leading aviation training institute that provides a range of courses and programs to help individuals achieve their career goals in the aviation industry.

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