Deputy Manager
3 weeks ago
Job Title: Deputy Manager - Content & Publication
Job Summary: We are seeking a highly skilled Deputy Manager - Content & Publication to join our team at Royal Enfield. The successful candidate will be responsible for delivering technical literature, including owner's manuals and service manuals, for global markets.
Key Responsibilities:
- Plan, write, and deliver various types of customer and technician assistance documentation, including owner's manuals, service manuals, and technical documentation in a grammatically accurate and easy-to-understand manner.
- Collaborate with subject matter experts, product development teams, and homologation teams to gather information on company products through researching available technical information, and write or update product documentation as needed.
- Responsible for coordinating wrapper covers for owner's manuals for new products from branding.
- Responsible for updating/amending field feedback into owner's manuals/service manuals as and when required and scheduled frequencies.
- Work hands-on on the products being supported and do research required to truly understand the domain, technology, and features being documented.
- The documentation should meet the applicable objectives and is appropriate for its intended audience.
- Work on one or more products with product teams in various locations across the globe.
- Plan works independently in coordination with cross-functional teams.
- Create and maintain the published documents architecture.
- Coordinate with external content development and printing vendors for various needs.
- Coordinate with external translation vendors for content translation and timely delivery.
- Exposure on digital platforms and latest software to manage the literature part.
- Exposure on wiring diagrams, line arts, exploded view preparation with clear communication.
- Owner's manual creation in digitized platforms.
Requirements:
- Candidates with B.E in Automobile/Mechanical Background.
- Minimum 7 to 10 years of experience in Technical literature experience to Automobile Industry (preferably Motorcycle Industry).
- Technical abilities in the past in similar profile/field.
- Excellent verbal communication and writing skill with good interpersonal skills and collaborative work style.
- Technical aptitude and interest in technical wiring related to complex technical information.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures translating it for colleagues and consumers who have non-technical backgrounds.
- Good knowledge on softwares Adobe Frame Maker, Page Maker, Photoshop, Arbortext, PTC Wind chill, Creo, Adobe Illustrator.
- Good communication in English.
- Ability to make decisions quickly, flexibility to reprioritize on short notice, and ability to foster teamwork.
- Basic knowledge in SAP.
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