
Customer Relationship Professional
2 days ago
We are seeking a skilled Customer Relationship Professional to join our team in India. The successful candidate will support our growing student base in the U.S. by conducting demo calls, building trust, and providing guidance on program details and enrollment processes.
- This role involves demonstrating our certification programs to prospective students, addressing their queries, and ensuring a seamless onboarding experience.
- Maintaining ongoing communication with students to foster engagement and satisfaction is also a key responsibility.
The ideal candidate will possess excellent English communication skills, both written and spoken. Prior experience in customer relations, inside sales, or student support is highly valued. A Bachelor's degree in Business, Communications, or a related field is preferred.
Key Responsibilities:
- Conduct demo calls with prospective students for our certification programs.
- Build trust and provide guidance on program details, enrollment process, and next steps.
- Answer student inquiries and ensure a positive onboarding experience.
- Maintain ongoing communication with students to support engagement and satisfaction.
- A remote role based in India offering a competitive salary and performance-based sales bonus.
- An opportunity to grow with a global EdTech company.
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