Senior System Administrator

Job Opportunity

A senior systems engineer will play a key role in the deployment, support and maintenance of cloud-based applications and products. This position requires technical expertise, problem-solving skills, and effective communication with stakeholders.

Key Responsibilities:

• Collaborate with architects, developers and DevOps teams to integrate Artifactory services into software development lifecycle.
• Maintain and support Artifactory and other enterprise-grade IT services for high availability across geographically distributed environments.
• Act as liaison with third-party vendors to escalate and resolve advanced technical issues.
• Provide technical support to users of IT services ensuring timely issue resolution, adherence to service level agreements and proactive vulnerability management.
• Manage user and team provisioning, access controls and permissions across supported services emphasizing security, reliability and operational continuity.
• Partner with cross-functional IT teams to deliver complex maintenance, upgrades and support initiatives across multiple services.
• Design and implement automation solutions to streamline operational workflows and reduce manual intervention across supported systems.
• Drive modernization efforts for deployment, monitoring and testing processes of infrastructure services.
• Maintain clear and comprehensive documentation for system configurations, administrative procedures and user-facing support materials.
• Respond to and manage service escalations across supported services ensuring minimal disruption to business operations.
• Stay informed on emerging technologies, industry trends and best practices to continuously improve service delivery and system performance.
• Participate in an on-call support rota providing after-hours support for critical systems and ensuring rapid incident response.

Required Skills:

• Proven experience installing configuring upgrading and maintaining JFrog Artifactory including user provisioning.
• Skilled in integrating Artifactory with build tools and pipelines such as Maven Jenkins Electric Flow and Docker ensuring seamless artifact management within CI/CD workflows.
• Strong experience in Linux system administration including proficiency with Bash scripting for automation and system management tasks.
• Highly responsible adaptable and collaborative team player with strong initiative and clear communication skills.
• Experience using an ITSM platform with a proven track record on timely customer responses and ticket updates.
• Proven troubleshooting skills and experience.

Preferred Skills:

• DevOps and Automation Mindset: Strong understanding of infrastructure delivery orchestration and configuration management with a focus on scalable and maintainable solutions.
• Build and Integration Orientation: Familiarity with enterprise build and delivery methodologies and the ability to integrate tools effectively into development workflows.
• Networking and Access Awareness: Solid grasp of secure access practices and network fundamentals contributing to reliable and secure system operations.
• Problem-Solving and Scripting Aptitude: Hands-on approach to automation and diagnostics using scripting languages like Python and Bash.

Other Preferred Skills:

• Repository and Code Quality Tools: Experience maintaining tools such as Subversion Gerrit Docker Registries Git LFS and Coverity.
• Cloud and Virtualization: Proficiency in managing cloud platforms AWS GCP Azure and virtual environments ProxMox VMware including cloud migrations and VM operations.
• Programming and Web Services: Skilled in languages such as Java Groovy Go or Node.js with experience in web service configuration and deployment.
• Networking and Troubleshooting Tools: Strong technical ability in network diagnostics application load balancing and use of tools like Nginx.
• Collaboration Tools Administration: Experience using and administering collaboration platforms such as Jira and Confluence including configuration user and project setup and ongoing maintenance to support team productivity and project tracking.