IT Systems Support Professional

2 weeks ago


Bengaluru, Karnataka, India beBeeTechnician Full time ₹ 12,00,000 - ₹ 20,00,000

IT Support Role

We are seeking a skilled professional to provide comprehensive IT support across systems, networks, servers, and cloud platforms.

Key Responsibilities:

  • System & User Support
  • Provide end-to-end support for desktops, laptops, printers, and mobile devices.
  • Manage user onboarding, offboarding, and access controls.
  • Troubleshoot hardware, OS, and application issues.
  • Networking & Infrastructure
  • Configure, manage, and troubleshoot firewalls, routers, and switches.
  • Maintain and monitor network security and connectivity.
  • Support VPN, Wi-Fi, and remote access solutions.
  • Server & Application Support
  • Manage and maintain Windows Servers, Exchange, and SharePoint environments.
  • Perform backup and recovery operations using Veeam.
  • Support SQL Server databases.
  • Cloud & Security
  • Administer Microsoft 365 services.
  • Manage Azure services including Intune, Azure AD, Defender, and Azure DevOps.
  • Build and maintain CI/CD pipelines in Azure DevOps.
  • Monitor and enhance security posture to comply with standards.
  • Compliance & Documentation
  • Maintain IT documentation and asset registers.
  • Ensure compliance with organizational IT security policies.
  • Assist with internal and external IT audits.

Required Skills & Qualifications

  • Technical Expertise
  • Strong knowledge of firewalls, routers, and switches.
  • Experience with Windows Server administration and Active Directory.
  • Hands-on experience with Microsoft 365 services.
  • Experience in backup solutions.
  • Familiarity with SQL Server management.
  • Proficient in Azure services.
  • Networking & Security
  • Proficiency in network troubleshooting and monitoring tools.
  • Understanding of VPNs, DHCP, DNS, TCP/IP, VLANs.
  • Knowledge of security best practices.
  • Soft Skills
  • Strong problem-solving and analytical skills.
  • Ability to prioritize and manage multiple tasks.
  • Excellent communication and documentation skills.

Candidates should have a customer-first mindset and proactive approach.

Preferred Certifications

  • Microsoft Certified: Azure Administrator Associate
  • CompTIA Network+ or Security+
  • ITIL Foundation (optional)
  • Veeam Certified Engineer (VMCE)


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