Business Operations Manager

3 days ago


Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 20,00,000
Store Manager

About the Role:

The Store Manager/Assistant Store Manager will be responsible for overseeing store operations, managing performance, and ensuring a high level of customer service in multiple locations.

  • Complete store operations, manage performance, and maintain excellent customer service.
  • Maintain all relevant reports to track progress.
  • Ensure planning & availability of stock.
  • Adhere to standard operating procedures (SOPs).
  • Deliver the right mix of products and services.
  • Visual merchandising.
  • Collect accurate & timely market intelligence & trends to enhance business.
  • Handle team reviews & briefings.
  • Ensure delivery & adherence to store audits via the team.
  • Handle escalations on priority.
  • Create a healthy work environment.
  • Lead by example with attention to detail & business acumen.
  • Possess excellent communication & customer handling skills.
  • Have experience working in premium brands or upmarket segment stores.
  • Should have handled a team of at least 10 members for at least 2-3 years.
  • Proficient in computer applications, especially Excel.
  • Possess leadership, analytical, & problem-solving skills.
  • Conflict resolution.
  • Conceptual knowledge.
  • Able to multitask.
  • Creative & strategic thinking.

Qualifications:

Experience: 4+ years.

Required Skills:

  • Excellent communication skills.
  • Flair for customer service.
  • Confident & presentable.
  • Flexible & adaptable.

Preferred Skills:

  • Leadership & team management experience.

Benefits:

We offer a competitive salary based on experience & an equal opportunity employer committed to diversity & inclusivity.



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