
Client Onboarding Team Leader
3 days ago
We are seeking a seasoned professional to join our team as a Supervisor.
This role offers an excellent opportunity to gain experience in client relations and business operations.
Responsibilities:
- Oversight of the new client onboarding process: ensuring timely assignment, adherence to deadlines, and prompt resolution of outstanding tasks.
- Analysis of compiled summary reports detailing review findings and processing timelines.
- Identification of opportunities for process improvements and proposal of actionable solutions.
- Internal coordination: identification of knowledge gaps, resolution of team issues, and building strong relationships with team members.
- Tracking and reporting: oversight of internal tracking applications, providing timely updates to management.
- Continuous improvement: leadership of team meetings, conduct of training sessions based on needs.
Qualifications:
- MBA or graduate degree required.
- 10-14 years of experience necessary.
Required Skills:
- Strong verbal and written communication skills essential.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required.
- 8 years' experience in team management essential.
- Maintenance of strong working relationships with the team required.
- Strong problem-solving, conflict management, and team management skills necessary.
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