Technical Customer Liaison

6 days ago


Bhavnagar, Gujarat, India beBeeCustomerSupport Full time US$ 60,000 - US$ 90,000

Job Title: Technical Customer Liaison

Description:

We are seeking a skilled technical professional to provide exceptional customer service and support.

Key Responsibilities:

  • Gather information from customers quickly and efficiently, ensuring accurate issue resolution.
  • Explain customer responsibilities in resolving issues, promoting a culture of ownership and empowerment.
  • Communicate next steps and status, maintaining transparency and trust with customers.
  • Collaborate with cross-functional teams to resolve complex technical issues, fostering a collaborative environment.

Required Skills:

  • Deep understanding of commerce platform concepts and procedures, including Azure Platform and architecture.
  • Familiarity with online services, Order to Cash operations, and general billing and commerce systems processes.
  • Strong analytical and problem-solving skills, with the ability to learn new technologies quickly and efficiently.

Personal Qualities:

  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers and stakeholders.
  • Polished interaction style when dealing with customers, demonstrating empathy and professionalism.

Benefits:

  • A dynamic work environment that fosters growth and development.
  • The opportunity to work with a talented team of professionals.

About Us:

We value our employees' contributions and strive to create a positive work experience.



  • Bhavnagar, Gujarat, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Highly Experienced Technical Liaison RoleOur organization seeks a seasoned professional to act as the primary technical interface between our business and clients.This key role will involve resolving escalated issues, managing complex projects, and ensuring operational excellence.The ideal candidate will bring strategic thinking, leadership skills, and the...


  • Bhavnagar, Gujarat, India beBeeCustomerRelationship Full time ₹ 6,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking an experienced Customer Liaison Manager to join our team. This is a fantastic opportunity for a highly motivated and customer-focused professional to excel in a dynamic environment.Key Responsibilities:Serve as the primary point of contact for customers, addressing their queries and providing accurate resolutions.BUILD and maintain...


  • Bhavnagar, Gujarat, India beBeeSilver Full time ₹ 50,00,000 - ₹ 80,00,000

    Job TitleA Silver Service Representative role has opened up at our Pitampura office.About UsWe are a fast-growing 9 to 5 silver jewelry brand, disrupting the traditional market with modern designs and certified sterling silver products.Key Responsibilities:Make confirmation calls for address verification on COD/prepaid orders.Manage customer interactions...


  • Bhavnagar, Gujarat, India beBeeIncident Full time ₹ 20,00,000 - ₹ 25,00,000

    At TalentoJ, we are seeking a skilled professional to play a crucial role in enhancing customer experience by leading the investigation of production issues.This is an engineering position that requires technical expertise rather than traditional management skills.The key responsibilities include:Investigating production issues raised by customers and...


  • Bhavnagar, Gujarat, India beBeeService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer service is a vital role that requires strong communication and interpersonal skills.We are a global leader in the textile industry, committed to innovation and excellence. Our team members thrive in a diverse and collaborative environment, where they can make a meaningful impact.This position involves providing first-line support to customers,...


  • Bhavnagar, Gujarat, India beBeeApplication Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    **Job Title:** Technical Application Specialist We are seeking a highly skilled technical professional to join our application monitoring team. As a Technical Application Specialist, you will be responsible for ensuring the optimal performance and availability of our applications. Key Responsibilities:    Proven experience with Dynatrace setup and...


  • Bhavnagar, Gujarat, India beBeeCustomerService Full time ₹ 7,29,000 - ₹ 10,95,000

    Job Opportunity:We are seeking a dedicated and skilled professional to join our team in providing exceptional customer service and technical support.The ideal candidate will have a strong background in customer service, experience working with Odessa or similar platforms, and excellent communication skills.Key Responsibilities:Providing timely and effective...


  • Bhavnagar, Gujarat, India beBeeService Full time US$ 80,000 - US$ 1,00,000

    Service Technician L2We are seeking a highly skilled and experienced Service Technician L2 to join our team. This is an exciting opportunity for individuals who thrive in a dynamic environment and are passionate about delivering exceptional technical support.The successful candidate will be responsible for providing advanced knowledge of hardware, software,...


  • Bhavnagar, Gujarat, India beBeeDevelopment Full time ₹ 15,00,000 - ₹ 20,00,000

    Technical Lead for Dynamics 365 Customer Engagement Job Description: We are seeking a highly skilled Technical Lead to oversee the development and implementation of custom solutions using Dynamics 365 Customer Engagement. The ideal candidate will have in-depth knowledge of the platform, combined with excellent technical skills and leadership abilities. The...


  • Bhavnagar, Gujarat, India beBeeCommunication Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewWe are seeking a highly skilled and customer-focused professional to fill this key role. In this position, you will be the primary point of contact for US-based clients, delivering exceptional support and ensuring a positive customer experience.Key ResponsibilitiesServe as the main liaison for US clients via phone, email, and chat.Respond...