Premier Customer Contact Specialist

Customer Retention SpecialistThis is a 6-month contract position with a global technology leader.We seek a proactive customer retention specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases...

Contact Center Officer Job Description:As a Contact Center Officer, you will be responsible for delivering exceptional customer service by resolving customer queries and providing product or service information to potential or existing customers. You will work closely with the sales team to understand customer requirements and close sales deals.Key...

Cloud Contact Center Expert">This role involves designing and implementing cloud-based contact center solutions for clients. The ideal candidate should have expertise in creating scalable, automated, and customer-centric systems that enhance the overall contact center experience.">The selected individual will develop and maintain Lambda functions, Lex bots,...

About The Role CEC - Unit Manager - InboundCEC - Unit Manager - Inbound-Customer Experience Center-Contact Centre Inbound Department Customer Experience Center Location Thane/Noida Reporting Relationship CEC Head Position Grade Associate Vice President/Vice President Job RoleResponsible for management of the Inbound teams for Liabilities/Assets or...

Job DescriptionSky channel - Service - Affluent - RMDepartment Customer Experience CenterLocation ThaneReporting Relationship CEC - Team Leader - InboundPosition Grade Assistant Manager/Deputy ManagerJob Role- To Attend the inbound calls of the premier customers/HNI Clients and process the queries & requests to customer's satisfaction- To identify and...

About The Role   RoleProduct Manager Tech - Contact Centre Business Team Responsibilities: - Provide support for various products within the contact centre business team.- Address and resolve bug fixes promptly to maintain product reliability.- Conduct user acceptance testing for projects to ensure quality and adherence to requirements.- Develop and...

Customer Support Specialist Role OverviewWe are seeking an exceptional Customer Support Specialist to join our team in the US Healthcare sector.This role involves providing top-notch support to customers through inbound calls, ensuring a positive experience.Key Responsibilities:Handle customer inquiries and resolve issues promptly and...

Job Opportunity: Customer Accounts SpecialistThis is an exciting role where you will be responsible for managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.Main Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly...

Technical Support SpecialistAbout the RoleWe are seeking an experienced Technical Support Specialist to join our dynamic team.In this role, you will be the first point of contact for customers experiencing technical issues with printers, laptops, and PCs.Key ResponsibilitiesProvide technical support via phone, email, and chat to resolve customer...

Inside Sales Executive – Financial Assistance IndustryLocation: Thane, MumbaiShift: 7:30 PM – 4:30 AM IST (Fixed, Canada overlap)Employment: Full-time, PermanentReflective Customer Solutions (RCS) is a specialized contact center supporting Licensed Insolvency Trustees (LITs) across Canada. We handle back-office operations, sales, and client support for...