
Global Client Liaison
2 days ago
Description:
We are seeking a highly skilled professional to play a key role in our global client engagement and appointment management strategy. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients from diverse backgrounds.
This is an exciting opportunity for someone who enjoys working in a fast-paced international environment, coordinating appointments, and ensuring seamless execution of leadership visits abroad.
- Manage and maintain a global client and partner database with updated contacts and engagement history.
- Schedule and confirm appointments, meetings, and industry visits for leadership during international trips.
- Act as a primary point of contact for international clients before and after meetings.
- Ensure smooth preparation of meeting materials, agendas, and presentations.
- Coordinate with internal teams to support leadership in client-facing interactions.
- Track and monitor client communications, follow-ups, and next steps.
- Provide post-visit reports summarizing client feedback, opportunities, and pending actions.
- Support event participation, conferences, and networking opportunities abroad.
- Appointment & Meeting Coordination
- Number of confirmed client/partner appointments per month/visit.
- % of scheduled meetings that are successfully conducted.
- Client response rate to outreach and follow-up (target %).
- Client satisfaction score/feedback post-meetings.
- % of meetings followed up within 48 hours.
- Number of repeat engagements/continued discussions with clients.
- Accuracy of client database and appointment calendar.
- On-time preparation of agendas, briefs, and reports.
- Quality and timeliness of post-visit engagement reports.
- Number of new insights or opportunities identified through client interactions.
What We Offer:
Opportunity to play a key role in our global relationship-building strategy. Exposure to international markets, clients, and industry leaders. Competitive salary + performance incentives linked to KPI achievement. Chance to travel and directly contribute to global business growth initiatives.
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