Senior Growth Relationship Manager

7 days ago

Bengaluru, Karnataka, India beBeeStrategic Full time US$ 1,00,000 - US$ 1,50,000
Job Overview\

The role of an Account Manager is pivotal in driving customer retention and expansion for a leading technology company. This individual will be responsible for building and maintaining long-term strategic relationships with key business executives and stakeholders across the APAC & EMEA region.

With a focus on growth, the Account Manager will identify opportunities for upselling and cross-selling the company's solutions while ensuring customers achieve their desired business outcomes.

\Responsibilities\
  • Manage a diverse portfolio of customers representing a range of backgrounds and maturity levels.
  • Facilitate continuous value realization for customers, ensuring revenue retention and reduced churn rate, with a major focus on expansion.
  • Onboard new customers, establish review cadence, and execute tailored solutions to ensure maximum value delivery.
  • Develop and execute a customer relationship strategy to drive loyalty and create a referenceable pool of customers.
  • Lead cross-functional coordination between sales, product, customer support, and solution engineering teams.
\Requirements\

For this role, we seek a results-driven professional with exceptional communication skills and relevant experience in account management or a related field at a high-tech or SaaS company. The ideal candidate must possess:

  • Relevant Bachelor's degree or equivalent professional experience.
  • 5+ years of overall work experience, preferably in a high-growth industry.
  • Exceptional interpersonal and negotiation skills, with a proven track record in identifying and driving upsell and cross-sell opportunities.
\Benefits\

This position offers a unique opportunity to join a dynamic team and contribute to the company's growth. The successful candidate can expect:

  • A challenging and rewarding career path with opportunities for growth and development.
  • A collaborative and innovative work environment that fosters creativity and excellence.
  • Flexibility with time zones to manage global customers and collaborate with colleagues effectively.

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