Service Delivery Manager

4 days ago


Gurgaon, Haryana, India beBeeCustomerCentric Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Service Delivery Manager

As a Service Delivery Manager, you will play a pivotal role in driving business growth and customer satisfaction.

Key Responsibilities:

  1. ">
  2. Collaborate with the owner to influence specifications and promote our products and capabilities.">
  3. Support the operations team in submitting quotations as required.">
  4. Conduct market surveys, make marketing and sales presentations to owners as needed, and coordinate with the service department for maximum results.">
  5. Maintain existing customers and develop new ones.">
  6. Resolve all differences between customers on contract matters, expectations, etc.">
  7. Prepare proposals, drawings, and quotations as needed for customers.">
  8. Secure orders, create margin plans, and work with the operations team for commitment.">
  9. Keep a record of all jobs tendered or quoted and provide weekly updated lists to the Business Manager.">
  10. Provide weekly activity reports to the Business Manager.">
  11. Plan and strategize marketing and sales efforts.">
  12. Follow up with customers for collections.


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