
Service Delivery Manager
4 days ago
As a Service Delivery Manager, you will play a pivotal role in driving business growth and customer satisfaction.
Key Responsibilities:
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- Collaborate with the owner to influence specifications and promote our products and capabilities.">
- Support the operations team in submitting quotations as required.">
- Conduct market surveys, make marketing and sales presentations to owners as needed, and coordinate with the service department for maximum results.">
- Maintain existing customers and develop new ones.">
- Resolve all differences between customers on contract matters, expectations, etc.">
- Prepare proposals, drawings, and quotations as needed for customers.">
- Secure orders, create margin plans, and work with the operations team for commitment.">
- Keep a record of all jobs tendered or quoted and provide weekly updated lists to the Business Manager.">
- Provide weekly activity reports to the Business Manager.">
- Plan and strategize marketing and sales efforts.">
- Follow up with customers for collections.
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