Digital Learning Program Manager

1 week ago


Navi Mumbai, Maharashtra, India TaskUs Full time
About TaskUs

TaskUs is a renowned provider of outsourced digital services and next-generation customer experience solutions to fast-growing technology companies. We empower our clients to represent, protect, and grow their brands through cutting-edge cloud-based infrastructure. Our diverse portfolio includes social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

We have grown significantly since our inception, expanding our workforce to approximately 45,000 employees globally. Currently, we operate in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

Our core philosophy, 'People First,' has been instrumental in fostering an environment that encourages innovation, exploration of new technologies, adaptability, and consistency in a rapidly changing world.

What We Offer

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

We actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. This provides ample opportunities for development and advancement.

Job Description: Digital Learning Program Manager

This role requires an individual who can create and maintain a positive and professional learning environment within the organization. The ideal candidate will design and expand training and development programs aligned with product-specific training methodologies and initiatives.

Responsibilities:

  • Establish standards and expectations through conduct, work ethic, integrity, and character;
  • Create and deliver end-user, partner, and distributor training, including curriculum, training, and exams for general preparatory courses prior to enterprise endorsement;
  • Develop and deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
  • Achieve projects and motivate trainees through effective training;
  • Continuously improve training programs and other learning opportunities across the organization;
  • Amend and revise programs as necessary to adapt to changes in the work environment;
  • Serve as a content expert, maintaining relevant training documents and materials for conducted training;
  • Design and implement effective induction programs;
  • Monitor and review trainees' progress through questionnaires and discussions with managers;
  • Ensure statutory training requirements are met, understand e-learning techniques, and identify relevant applications;
  • Research and present new technologies and methodologies in workplace learning;
  • Ensure adherence to the company's Code of Conduct among trainees.
Benefits and Salary

At TaskUs, we recognize the value of our employees and strive to provide a supportive environment. As a Digital Learning Program Manager, you can expect:

Salary Range: $90,000 - $120,000 per annum (dependent on location and experience)

We offer competitive industry salaries, comprehensive benefits packages, and opportunities for professional growth and development. If you're passionate about creating innovative learning experiences and driving business success, we invite you to join our team and explore this exciting opportunity.



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