
Accelerating Partner Growth
2 days ago
This role will drive expansion with partners by leveraging expertise and knowledge of cloud service provider platforms, hyper-scalers, cloud and digital transformation, CRM platforms, digital channels, knowledge, RPA and automation.
The Partnership Acceleration Executive is responsible for maintaining and progressing long-term relationships at all levels throughout each of our partners. They create business plans from conceptualization to final deliverables while working closely with cross-functional members to build and execute strategies that enable the achievement of business goals.
- Establish and manage relationships inside NICE partner ecosystem to determine partner goals for growth and development, and drive strategic initiatives that deliver profitable revenue, innovation, and market expansion.
- Develop joint business opportunities and execute programs and initiatives that drive growth.
- Drive adoption and expansion of NICE products and services by leveraging strategic partnerships.
- Exceed quarterly and annual targets for revenue growth, pipeline creation, and product/service utilization.
- Serve as a conduit to resources from sales, marketing, R&D, engineering, and leadership to achieve differentiated ecosystem growth.
- Document and present joint business plans for partner business goals and objectives that align partner company solutions that support their success.
- Lead Training and Enablement for partners on NICE company products, services, and Go-To Market.
- Monitor and analyze partner performance to identify, document, and track opportunities for continuous improvement.
- Leverage established support and management processes to escalate and resolve partner issues in a timely manner.
- Drive partner strategy by thoroughly understanding industry trends, innovation, and market commercials relevant to partner ecosystem.
- Attend and participate in industry and partner events relevant to assigned partners.
- 8+ years of technology sales experience.
- 5+ years in partner channel with a proven track record of successfully managing partnerships.
- 5+ years previous experience in contact center software or associated industry.
- Experience working with national/global partners.
- Proven track record of achieving targets and goals.
- Enterprise business and financial modeling experience.
- Ability to manage multiple competing priorities and work effectively under pressure of time constraints in fast-paced, collaborative environment.
- Exceptional written and verbal communication skills.
- Excellent interpersonal skills with ability to effectively listen and convey thoughts and ideas in clear and concise manner.
- Strong presentation skills – Must possess ability to sell and effectively build credibility in front of all levels of management, including executive audience.
- Analytical and Quantitative abilities required – Must be able to interpret and explain financial and statistical information.
- Broad knowledge of Sales tactics and Marketing.
- Business development skillsets for pursuing new business opportunities to generate revenue for the company.
- Ability to multi-task in challenging environment while maintaining high level of responsiveness.
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