Program Manager
5 days ago
Program Manager - Process Excellence
- Serve as a gatekeeper in assigned process areas for the change management process.
- Partner with the tech organization on business requirement documents.
- Define the right process and work with operations to establish the correct process path.
- Work with stakeholders to eliminate gaps in the system and implement systemic fixes.
- Develop, implement, and govern KPI reporting for a portfolio of programs.
About the Role
ATSPL - Karnataka is looking for a motivated individual to join its India transportation operations team as a program manager. The ideal candidate will have a passion for process excellence and a desire to drive improvement initiatives.
Key Responsibilities
- Coordinate project scoping and selection to align with business objectives.
- Audit completed projects to verify sustained impact.
- Develop and implement long-term sustainable process paths to improve customer experience.
Requirements
Applicants must have an MBA and possess strong analytical, communication, and project management skills.
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