High-Tech IT Support Professional

5 days ago

Rajkot, Gujarat, India beBeeITSupport Full time ₹ 12,00,000 - ₹ 15,00,000
IT Support Specialist Job Opportunity

The role of IT Support Specialist is an excellent chance to showcase your technical skills and provide top-notch support to clients. As a key member of the team, you will be responsible for delivering exceptional service via remote tools, managing support tickets, and contributing to a fast-paced environment.

Key Responsibilities:

  • Provide advanced support for Windows & Mac platforms across multiple clients and client-site locations.
  • Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.
  • Utilize remote support tools to connect to end-user devices and efficiently resolve issues in a timely manner.
  • Assist in diagnosing, repairing, and troubleshooting system-level problems for client devices and environments.
  • Ensure that all technical issues are resolved with a focus on quality, efficiency, and minimal disruption to clients.

Required Skills and Qualifications:

  • At least 3-5 years of experience in Helpdesk L2 Support, including 24x7 NOC, SOC, or IT support.
  • Strong experience in troubleshooting and maintaining Windows, Mac OS environments, including hardware, software, and network configurations.
  • Advanced skills in Office 365 configuration and troubleshooting (Exchange, Teams, OneDrive, SharePoint).
  • Proficient in troubleshooting remote support tools (e.g., RDP, AnyDesk, TeamViewer).
  • Solid L1 to L2 support skills, including device troubleshooting, software installation, patching, and configuration.
  • Strong experience in ticketing systems (e.g., ConnectWise, ServiceNow, Zendesk).
  • Familiarity with cloud platforms like Azure, AWS, and knowledge of cloud infrastructure is a plus.
  • Ability to plan and execute maintenance activities, ensuring minimal disruption to client operations.
  • Excellent documentation skills, with attention to detail in creating clear and structured records.

Benefits:

  • Opportunity to work in a dynamic and supportive team environment.
  • Professional growth and development opportunities.
  • Competitive salary and benefits package.

Other Information:

As a highly skilled IT Support Specialist, you will have the opportunity to work with cutting-edge technology and contribute to the success of our organization. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting role.

  • High-Tech Printer Support Specialist

    1 week ago

    Rajkot, Gujarat, India beBeeServiceTechnician Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Summary">We are seeking a skilled Service Technician with 2 years of experience to provide high-quality support for computer systems and large format printing solutions.">">Install, configure, and maintain Epson Large Format Printers (Technical, Textile, Photo) at customer locations.">Provide on-site troubleshooting, repair, and maintenance of large...

  • Tech Lead Position

    2 weeks ago

    Rajkot, Gujarat, India beBeeBackendDeveloper Full time ₹ 2,00,00,000 - ₹ 3,00,00,000

    Job Opportunity: Tech LeadWe are a product-based company that specializes in Call Management CRM solutions.The Role:Contribute to the development of scalable software systems handling millions of requests per day.Optimize system architecture for regional data zones.Design and implement high performance APIs with reusable and bug-free code.Enhance existing...

  • High-Tech IT Infrastructure Specialist

    4 days ago

    Rajkot, Gujarat, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewAs a skilled Infrastructure Engineer, you will play a vital role in providing high-quality IT infrastructure support to ensure the availability, stability, and performance of our datacentres, platforms, and corporate systems.Key ResponsibilitiesManage AIX Server infrastructure, including server administration, SAN, and storage array...

  • Lead Generation Executive

    1 week ago

    Rajkot, Gujarat, India Professional Soft-Tech Full time US$ 60,000 - US$ 1,20,000 per year

    We are hiring talented individuals from the tech domain to join the team for the position of Lead Generation Specialist.Responsibilities & duties:Abstract data from tools such as LinkedIn Sales Navigator, Apollo, Lemlist, Google, etc. And have expertise with data mining, like making the good data from the raw data and mine it perfectly and find missing...

  • Business Development Specialist

    7 days ago

    Rajkot, Gujarat, India Professional Soft-Tech Full time ₹ 1,20,000 - ₹ 3,50,000 per year

    We are hiring talented individuals from the tech domain to join the team for the position of Business Development Executive.Responsibilities & duties:Abstract data from tools such as LinkedIn Sales Navigator, Apollo, Lemlist, Google, etc. And have expertise with data mining, like making the good data from the raw data and mine it perfectly and find missing...

  • High-Tech Application Developer

    7 days ago

    Rajkot, Gujarat, India beBeeApplication Full time ₹ 90

    Job DescriptionThis is a full-time, on-site role for a Mobile and Web Application Developer. The developer will be responsible for designing, developing, and maintaining both front-end and back-end functionalities of the company's websites and applications.Daily tasks include coding, testing, debugging, and ensuring the seamless integration of various web...

  • Customer Support Professional

    5 days ago

    Rajkot, Gujarat, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 40,00,000

    About this role:We are seeking a talented and customer-focused professional to join our team as a Support Associate.As a Support Associate, you will be the first point of contact for customers, providing timely and effective support via various channels. You will be responsible for responding to customer inquiries, resolving issues, and ensuring that...

  • Automotive Support Professional

    1 week ago

    Rajkot, Gujarat, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 90,00,000

    Job Title: Automotive Support ProfessionalThis role involves providing high-quality customer service and support in relation to vehicle issues.Resolve customer complaints regarding vehicle problems (mechanical, electrical, or software-related) in a timely and effective manner.Supply accurate information and solutions regarding warranty coverage, claims, and...

  • Lead Generation Specialist

    1 week ago

    Rajkot, Gujarat, India Professional Soft-Tech Full time ₹ 2,16,000 - ₹ 3,60,000 per year

    Job Title: Lead Generation ExecutiveLocation: Rajkot, Gujarat (On-site)Experience Required: 1 to 4 yearsSalary Range: ₹18,000 to ₹30,000 per month (based on experience and performance)About UsProfessional Softtech is a professional software development and web development company based in Rajkot. We're expanding our client base and looking for a...

  • Video Editor

    5 days ago

    Rajkot, Gujarat, India Fertile Tech Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job DescriptionFertile Tech is hiring a Video Editor (Full-Time | On-Site – Rajkot, Gujarat) to join our creative teamWe are a design and digital agency specializing in UI/UX, branding, and digital marketing. As a Video Editor, you'll be responsible for crafting bold and engaging video content that connects with audiences across...